Job Description
Job Description
JOB POSTING – SERVER
ROLE
Server - $15.90 + tips
LOCATION
Trailborn Grand Canyon
642 E Rte 66, Williams, AZ 86046
ABOUT
TRAILBORN
Trailborn was founded on a simple idea: Life Should Be an Adventure. We build design-forward, experiential hotels to pull people out of the daily grind and into the great outdoors. Our locations are at the heart of our country’s most extraordinary outdoor destinations—from national parks to wine country, and snow-capped mountains to sun-soaked beaches.
With five properties located in North America’s most iconic outdoor destinations, including Trailborn Rocky Mountains in Estes Park, Colorado; Trailborn Highlands in the Blue Ridge Mountains of North Carolina; Trailborn Grand Canyon in Williams, Arizona; and Trailborn Surf & Sound in Wrightsville Beach, North Carolina, Trailborn brings thoughtfully designed, boutique accommodations to regions where nature and adventure converge. Additionally, Trailborn has a robust pipeline of properties opening in 2025 and 2026 including Mendocino, California.
ABOUT TRAILBORN GRAND CANYON
Our Trailborn Grand Canyon hotel is located in Williams, Arizona, the “Gateway to the Grand Canyon,” on the historic Route 66. The hotel features 96 guest rooms, a southwestern steakhouse restaurant and bar, a large beer hall-style events space, and outdoor gathering spaces including a pool and firepit.
ABOUT OUR VALUES
We believe in HEART – Honesty, Excellence, Action, Results and Team
ABOUT OUR ROLE
We are seeking a highly motivated and skilled Server to join our team at Trailborn Grand Canyon. As a Server, you will be responsible for providing exceptional customer service to our guests, ensuring their dining experience is enjoyable and memorable. You will be expected to maintain a clean and organized work environment, handle cash and credit card transactions accurately, and work collaboratively with the kitchen staff to ensure timely delivery of food and beverages. Your attention to detail and ability to multitask will be essential in this role.
ESSENTIAL
FUNCTIONS
- Greet guests and take their orders promptly and accurately
- Provide menu recommendations and answer any questions guests may have
- Serve food and beverages in a timely and efficient manner
- Handle cash and credit card transactions accurately
- Maintain a clean and organized work environment
QUALIFICATIONS AND SKILLS
Minimum Qualifications:
- 1 year experience as a server
- Excellent communication and customer service skills
- Ability to work in a fast-paced environment
- Flexibility to work weekends and holidays
Preferred Qualifications:
- Experience with point-of-sale systems
- Knowledge of food and beverage service
- Ability to work well in a team environment
Skills:
As a Server, you will utilize your excellent communication and customer service skills to provide exceptional service to our guests. Your ability to multitask and work efficiently in a fast-paced environment will be essential in ensuring timely delivery of food and beverages. Additionally, your attention to detail and accuracy in handling cash and credit card transactions will contribute to the smooth operation of our restaurant. Finally, your ability to work collaboratively with the kitchen staff and other team members will ensure a positive and productive work environment.
EMPLOYMENT CONDITIONS
- Work safely to prevent on-the-job accidents and injuries, wear protective equipment as required.
- Work safely to ensure company equipment is secure.
- Complete required training programs.
- Work hours may include a nonstandard workweek, overtime, and various shift work as needed.
- Must be able to remain upright and able to continuously move on a firm surface for an 8–10-hour shift.
- Must be able to move at least 20 pounds up to 5 feet high without another person's aid.
ABOUT OUR
BENEFITS
Why You’ll Love Working Here
- Comprehensive Benefits: Affordable medical, dental, and vision insurance with company contributions.
- Secure Your Future: 401(k) plan with a company match.
- Recharge & Grow: Enjoy paid time off and learning programs to advance your career.
Join us and thrive in a workplace that values you!
SCHEDULE
- Hospitality demands a flexible schedule that may require extended hours as the business requires coverage including seasonality– on any day at any hour, including evenings, weekends, and holidays.
SALARY
$15.90 plus tips
JOB STATUS
Full Time
FLSA
Non-Exempt (Hourly)
EQUAL EMPLOYMENT OPPORTUNITY
Trailborn is an Equal Opportunity Employer. We celebrate diversity and are committed to fostering an inclusive and supportive workplace for all employees. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or any other protected status under applicable federal, state, or local laws.
If you require assistance or an accommodation due to a disability, please inform us during your application process.
The specific statements shown in each section of this Job Description are not intended to be all-inclusive. They represent typical elements and criteria considered necessary to perform the job successfully. The job’s responsibilities/tasks may be modified and/or expanded over time without prior notice. The Company will try to give as much notice as practical when changes are made.