Job Description
Job DescriptionDescription:
B&A Property Maintenance is looking for a dynamic Field Operations Manager who can continue to build on the legacy the company has established in Arkansas for over 20 years.
The Field Ops Manager will lead daily operations, support field crews, and ensure our sites meet the highest standards. Experience working in the field and a strong operational background in the exterior service industry is required.
Qualifications:
The ideal candidate will have three primary characteristics:
- Believes in our mission "To Grow People & To Impact our communities".
2. Lives by our core values
- Honor: We treat everyone with respect.
- Integrity: We tell the truth and own our mistakes.
- Progress: We move forward, both in action and towards improvement.
- Excellence: We work safely and efficiently to deliver on our promise of making properties beautiful.
3. Technical Competencies - the right combination of leadership, management, operational skills, education and experience.
- Leading teams of five or more people.
- Ability to identify talent, develop it, and retain it on the team.
- Experience in the service industry with route-based, crew-based operations.
- Experience and willingness to execute field work to ensure standards are met and promises are kept.
- Must have clean and safe driving record.
ADDITIONAL INFORMATION ABOUT B&A PROPERTY MAINTENANCE
B&A was founded in 2001 and has grown from a single-man operation to over 40 people serving the commercial exterior service needs of clients across Arkansas and surrounding states. We currently work from two primary locations, Greenbrier and Springdale, AR. The vision of B&A is to become the one-stop shop for managers who want to “set and forget” the regular maintenance of their properties.
Each teammate of the company has varying levels of responsibility.
The responsibility of each Level is expressed across the following dimensions:
TIME | PEOPLE | ASSETS | BUDGET.
TIME: Our service is measured by time and quality. Managing time well is everyone’s primary responsibility.
The Field Ops Manager's frame of mind is set on a 1 week to 2-month horizon. While the daily tasks and responsibilities
are always there, the Field Ops Manager is a manager who has his/her eyes set further out into the horizon,
making sure that today’s actions build up to accomplish tomorrow’s goals.
PEOPLE: All service is done by the combination of People and Assets. Serving People is our highest calling. The
Field Ops Manager manages many operations and people of the branch.
ASSETS: Assets, well-handled by the People, help us get the job done. The Field Ops Manager manages the
efficient and safe use of the assets in the region, keeps the equipment in good repair, and recommends new
investments wisely.
BUDGET: The Field Ops Manager makes budgetary decisions up to a clearly defined and agreed upon level, depending on tenure and experience.
Compensation & Benefits:
Base salary, commensurate with experience, plus an annual performance bonus.
Pay: From $50,000.00 per year
Job Type: Full-time In person (M-F / 8-hour shift). Weekends and extended hours as necessary.
Benefits:
- 401(k) plus match
- Paid time off
- Dental insurance
- Vision insurance
- 5 paid holidays
Requirements:
Responsibilities:
- Oversee and work alongside field teams to ensure safety, efficiency, and quality work
- Coordinate scheduling, equipment, and materials
- Support training and development of crew leaders and technicians
- Maintain strong client relationships through consistent communication and follow-up
- Monitor job performance and identify opportunities for improvement
Goals:
- Lead daily field operations to ensure high-quality, efficient service delivery.
- Foster a culture of accountability, teamwork, and continuous improvement.
- Develop and support field staff to strengthen performance and retention.
- Maintain strong, professional relationships with clients through proactive communication.
- Secure and maintain the assets and property in excellent condition.
- Collaborate with leadership to plan for seasonal demands and long-term success.
- Specific KPI’s to be determined together.