Job Description
Job Description
Well known company seeking motivated college graduates to join our team! You will be responsible for helping customers by providing product and service information and resolving account issues.
***All potential employees must have a minimum of an associate's degree to apply.***
Responsibilities:
- Handle customer inquiries and complaints
- Provide information about the products, accounts and services
- Troubleshoot and resolve product issues and concerns
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services
Qualifications:
- Previous experience in customer service, sales, or other related fields
- Associates Degree
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills