Job Description
Job Description
Our client is seeking a Customer Service Representative to join their team. As a Customer Service Representative, you will be part of a dedicated team supporting customer needs and enhancing their experience. The ideal candidate will have excellent communication skills, a strong problem-solving ability, and a customer-focused mindset which will align successfully in the organization.
Job Title: Customer Service Representative
Location: Morganton, NC
Pay Range: $48,000 - $ 57,000/year
Shift: 1st
What's the Job?
- Assist customers with inquiries and provide accurate information.
- Resolve customer complaints in a timely and efficient manner.
- Maintain detailed records of customer interactions and transactions.
- Collaborate with team members to enhance service delivery.
- Receive, process, and track assigned orders to scheduling through the plant and the customer.
What's Needed?
- Strong verbal and written communication skills.
- Ability to handle difficult situations with professionalism.
- Experience in customer service or related fields is preferred.
- Proficient in using computer systems and software.
- Amtech/Axiom software experience preferred (not required).
What's in it for me?
- Opportunity to grow and develop your career in a supportive environment.
- Engage with a diverse team and contribute to a positive workplace culture.
- Gain valuable experience in customer service and problem-solving.
- Work in a dynamic and fast-paced setting.
- Be part of a company that values your input and ideas.
Upon completion of waiting period associates are eligible for:
- Medical and Prescription Drug Plans
- Dental Plan
- Supplemental Life Insurance
- Short Term Disability Insurance
- 401(k)
If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!
About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells
ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.