Call Center Rep/Customer Service Team

Barrington Staffing Services

Santa Clarita, CA, USA

Published: 6/14/2022

Full Time

Job Description

Company continues to grow!

Customer service order processing experience in a call center or supplier/office.

18months or more experience in a call center environment or in home improvement industry, remodeling, etc. Special order desk or similar experience may fit, too.

Excellent phone skills to handle inbound/outbound calls. Assist customers with order status, delivery assistance, special orders, and troubleshooting. Company trains for this position for a few weeks, and regular, punctual attendance is needed. M-F 8a-5p with 1 hour overtime on Wednesday mornings (7am start each Wednesday) May be asked to work occasional Saturdays.

Competent using MS Outlook, Excel, and Word. Touch typing at 35wpm and above. Ability to multi-task is essential.

Quote processing & follow-up
Order input
Shipment tracking and updating
Outbound update calls to customers
Proficient using spreadsheets

Temporary-to-hire position.

$19.25/hr to start, up to $20 once hired w/benefits. After 90 days, you will have the opportunity to learn products lines with pay increases to your hourly wage, between .25c-$1.25/hour upon passing a written and actuary test.

**Company will begin reviewing resumes and starting interviews soon.

High diploma/GED or equivalent, background check when being hired as a regular employee