Intake/Admitting Coordinator - Full Time, Nights

Job Description

Job DescriptionDescription:

The Intake Coordinator arranges for the efficient and orderly intake/admission of patients. Ensures that accurate patient information is collected and that patients are aware of hospital policy and procedures. Provides initial contact to the unit for patient and family. Verifies insurance and facilitates financial arrangements for admission.

Responsibilities:

• Completes an intake form on all patients who present to hospital. Supports patient access to complete all necessary intake/admission (including consent) forms accurately and thoroughly. Prior to entering patient information into Optimum verifies the medical record status using Master Patient Index function. Ensures that the patient's name, chief complaint and other information are entered accurately.
• Ensures that each account is billable, and if necessary, pre-certification requirements are met. Explains hospital polices regarding payment of service, collects payments and issues receipts. Requests identification cards, and insurance cards during the admission process, obtains copies of all cards (front and back). Verifies insurance coverage and eligibility. Completes the insurance verification process using both DDE and Passport and all other insurance portals. Completes the TAR for all Medi-cal and Medicare Part B with Medi-cal secondary patient admissions.
• Operates PBX and answers all incoming calls and transfers to the appropriate department or patient room in a professional manner. Performs paging via overhead and other hospital systems when required.
• Works with licensed intake specialist to coordinate acute care admissions. Coordinates internal transfers with nursing department. Requests transportation as needed.
• Develops and maintains productive relationships with key referral areas, establishes good relationship between hospital and agencies.
• Answers the prevention crisis line and provides information about hospital programs and services, bed availability and accepted insurance plans; tracks all incoming calls.
• Ensures physicians are authorized to admit patients. Appropriately refers all physicians on delinquency list to hospital administrator or designee.
• Provides a safe environment for patients, visitors and others. Maintains confidentiality of patients, families, employees, and visitors.

Qualifications:

Southern Cali Hospital of Culver City

Required Qualifications:

• Three years of intake experience in behavioral health or chemical dependancy setting
• High School Diploma or GED
• Basic Understanding of Medical Terminology
• Excellent written and verbal communication skills in English
• Strong time management skills
• Ability to multitask and maintain a work pace appropriate to workload
• Computer literacy and proficiency
• Must demonstrate customer service skills appropriate to the job

Preferred Qualifications:

• Bilingual skills to communicate effectively with patients and families
• Associates or Bachelors Degree

Pay Rate: Min - $24.23 | Max- $32.55

Same Posting Description for Internal and External Candidates