Job Description
Job Description
A growing company in Warminster is seeking a Claims Adjuster for a long term temporary contractual engagement (it can lead to a permanent position). This position is 100% on site and will begin immediately. The primary responsibility of this position is dealing with property damage (and some bodily injury, workman's comp, etc.). The ideal candidate should have experience working with property damage claims in some form. You will perform the investigation, evaluation, and settlement (through denial, compromise, or payment) of claims arising from physical damage to vehicles, customer property (including higher and more complex cases), and third-party claims involving medium-to-high exposure bodily injury. The role involves reviewing and negotiating service rates, and handling claims. Success in this role requires experience in claims management, as well as a strong commitment to maintaining the integrity of proprietary information.
Key Responsibilities:
Investigation, Evaluation, and Resolution:
- Investigate, analyze, and resolve claims related to vehicle damage, customer property, and medium-to-high exposure third-party bodily injury.
- Assess claim value and liability to recommend settlements through denial, compromise, or payment.
- Ensure timely and accurate investigations, leveraging advanced techniques and knowledge of the insurance process.
- Apply specialized knowledge and techniques for understanding risks, insurance products, and claims investigation processes.
- Collaborate with other departments and stakeholders to understand risks under management and manage products offered.
- Handle complex and high-stakes claims requiring sound judgment and thorough analysis.
- Stakeholder Interaction:Communicate effectively with claimants, legal representatives, and stakeholders to manage expectations and maintain professionalism.
- Address and resolve disputes or escalated issues on complex claims with diplomacy and tact.
- Explain policy details, coverage limitations, and claim decision rationale clearly and accurately.
Confidentiality and Compliance:
- Ensure the integrity and security of proprietary information throughout claims handling.
- Adhere to all regulatory and company policies governing the claims process.
- Proficient in using claims management software and tools to process and document cases.
- Strong mathematical aptitude for calculating damages and analyzing cost implications.
Interpersonal Skills:
- Excellent communication skills for interacting with claimants, stakeholders, and team members in a clear and professional manner.
- Strong negotiation skills for settling claims and managing external vendors or partners.
Requirements:
- A minimum of 2 years of experience in an claims adjuster (or relative) role is required
- Experience in dealing with property damage (bodily injury & workman's compensation are good to have as well, but not required)
For immediate consideration please call the Trevose office of Robert Half at 215-244-1870, or email your resume to us at Kirk.Forchetti@RobertHalf com. Thank you!!