CoC Community Relations Manager
Job Description
Job Description
Job Title: CoC Community Relations Manager
Job Type: Full-time
Job Classification: Exempt
Reports to: CoC Director (CA)
Summary/Objective
The CoC Community Relations Manager leads system level advocacy, resource development, and strategic communications to strengthen the capacity, sustainability, and visibility of the St. Louis Continuum of Care (CoC). This role focuses on resource development that expands the CoC’s ability to pursue CoC Board priorities, helping the system grow beyond what is possible with Planning Grant resources alone. The CoC Community Relations Manager works closely with the CoC Administrative Manager and CoC Director to support CoC operations, enhance stakeholder engagement, and ensure transparent, consistent communication across the homelessness response system. This position plays a critical role in building a more resilient, well-resourced, and collaborative CoC.
Key Responsibilities
1. System Level Advocacy & Resource Development
- Support the CoC Director in aligning resource development with system planning, performance goals, and strategic priorities.
- Strengthen advocacy efforts and build support for the CoC by bringing in new business, community partners, and strategic partnerships.
- Engage elected officials at the local, state, and federal level to advocate for the needs of our community
2. Communications, Visibility & Stakeholder Engagement
- Strengthen CoC visibility through clear, consistent, and accessible communication strategies.
- Draft and distribute system updates, newsletters, announcements, and public‑facing materials.
- Support the CoC Administrative Manager in maintaining the CoC website, Basecamp, and email distribution lists.
- Assist with the development of communication tools that promote transparency, equity, and community engagement.
3. Support for CoC Governance & Operations
- Assist the CoC Administrative Manager with preparing materials for CoC Board, membership, and committee meetings.
- Support documentation, keeping, and communication related to governance processes.
- Help maintain CoC calendars, public facing documents, and resource libraries.
- Provide administrative support for seasonal initiatives, public meetings, and Board identified projects.
4. Training, Capacity Building & Provider Support
- Support the development of training materials and resource guides related to relations, communications, and system priorities.
- Assist with logistics for CoC‑wide trainings, workshops, and stakeholder engagement events.
- Provide technical assistance to providers on system‑level funding opportunities and communication expectations.
5. Documentation, Reporting & Compliance Support
- Maintain organized, audit‑ready documentation for all activities and communication activities.
- Track and report on system‑level goals that are included in the CoC strategic plan
- Support the CoC Director and CoC Administrative Manager in meeting HUD and CoC documentation standards.
Qualifications
- Bachelor’s degree required (public administration, nonprofit management, communications, social work, or related field preferred).
- Minimum 3–5 years of experience in fundraising, grant writing, communications, or nonprofit development; experience in homelessness services or public administration strongly preferred.
- Demonstrated success securing philanthropic or private funding.
- Strong writing, editing, and communication skills, with the ability to translate complex system needs into compelling narratives.
- Experience with stakeholder engagement, public communications, or cross‑agency collaboration.
- Strong organizational skills with the ability to manage multiple deadlines and maintain detailed documentation.
- Proficiency with Microsoft Office, cloud‑based collaboration tools, and communication platforms; experience with website content management preferred.
- Commitment to equity, accessibility, and person‑centered service delivery.
Core Competencies
- Strategic thinking and resource development
- Clear, professional, and persuasive communication
- Relationship building and stakeholder engagement
- Strong organization and attention to detail
- Reliability and follow‑through
- Adaptability in fast‑paced or crisis‑response environments
- Equity‑centered communication and development practice
Compensation & Benefits
- Competitive salary commensurate with experience
- Health, dental, and vision insurance
- Retirement plan with employer match
- Generous PTO and paid holidays
- Professional development opportunities
- Hybrid office/community work with regular local travel for meetings and events
Other Duties
This job description is not exhaustive. Duties and responsibilities may evolve based on organizational needs and growth.
Supervisory Responsibility
This position does not currently have any supervisory responsibilities, but this may change as the needs of the CoC grow.