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Customer Service Representative

Onyx Syndicate, Inc
locationWest Seneca, NY, USA
PublishedPublished: 6/14/2022
Full Time

Job Description

Job Description

We are seeking a Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

Responsibilities:

  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services

Qualifications:

  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills

Company DescriptionOnyx Syndicate, Inc. is a fast-growing marketing and sales firm dedicated to helping brands connect with customers in meaningful ways. We provide hands-on training, mentorship, and clear opportunities for growth—so you can build a rewarding career while making an impact. If you’re ambitious, driven, and ready to grow, you’ll thrive with us.

Company Description

Onyx Syndicate, Inc. is a fast-growing marketing and sales firm dedicated to helping brands connect with customers in meaningful ways. We provide hands-on training, mentorship, and clear opportunities for growth—so you can build a rewarding career while making an impact. If you’re ambitious, driven, and ready to grow, you’ll thrive with us.

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