Job Description
Job Description
A well-established, design-forward upscale coffee concept is seeking a strategic and hospitality-driven General Manager to lead our flagship location. With a focus on premium service, elevated coffee, and community connection, this is an opportunity to join a growing team at the forefront of modern café culture.
General Manager Benefits and Compensation:
- Competitive base salary with performance-based bonus
- Medical, dental, and vision insurance
- 401(k) plan
- Optional life, accident, and disability insurance
- Generous PTO and paid holidays
- Opportunities for growth within a dynamic, expanding brand
- Creative, supportive, and high-design work environment
General Manager Requirements & Qualifications:
- 3–5 years of experience in hospitality or food & beverage management (coffee-specific experience highly preferred)
- Proven success managing and developing a team of 10+ staff
- Strong background in budgeting, scheduling, and P&L oversight
- Familiarity with industry-standard POS and inventory systems
- Availability for early mornings, weekends, and holidays as business requires
- ServSafe Manager Certification (or willingness to obtain within 30 days)
Must Haves:
- Lead and execute weekly coffee cuppings and seasonal menu launches
- Partner with senior barista and culinary leads to innovate guest experiences and product offerings
- Manage vendor relationships and community partnerships to uphold brand standards
- Refine FOH systems to deliver luxury service with operational efficiency
- Coach team on elevated hospitality and upselling techniques
Preferred Background & Skills:
- Experience in premium or boutique hospitality environments
- Barista training or certifications (e.g., SCA, latte art)
- Strong sense of aesthetics and visual merchandising
- Knowledge of sustainable sourcing and operational practices
- A personal passion for specialty coffee, food culture, and thoughtful design