Operations Director - NUC Mayaguez

Job Description

Job Description

About the Role:

We are seeking an experienced Operations Director to oversee the daily operations of our Bayamn Campus. As the Operations Director, you will be responsible for ensuring the smooth and efficient functioning of all departments, while maintaining a high level of customer satisfaction. You will be expected to develop and implement strategies to improve productivity, reduce costs, and increase revenue. Your ultimate goal will be to ensure that the Bayamn Campus operates at peak performance, while maintaining the highest standards of quality and safety.

Minimum Qualifications:

• Bachelor's degree in Operations Management, Business Administration, or a related field
• 5+ years of experience in operations management, with a proven track record of success
• Strong budgeting and financial management skills
• Excellent leadership and communication skills
• Ability to work well under pressure and meet tight deadlines

Preferred Qualifications:

• Master's degree in Operations Management, Business Administration, or a related field
• Experience in restructuring and turnaround management
• Experience in a higher education setting

Responsibilities:

• Develop and implement operational policies and procedures to ensure the efficient functioning of all departments
• Manage and oversee the budgeting and forecasting processes, ensuring that financial targets are met
• Identify areas for cost reduction and implement strategies to achieve savings
• Oversee facilities management, ensuring that all buildings and equipment are well-maintained and meet safety standards
• Ensure a high level of customer satisfaction by monitoring and improving service delivery

Skills:

As the Operations Director, you will be using your skills in operations management, production management, budgeting, budget management, forecasting, cost reduction, facilities management, and customer satisfaction on a daily basis. You will be responsible for ensuring that all departments are functioning efficiently and effectively, while maintaining a high level of customer satisfaction. Your ability to lead and communicate effectively will be critical to your success in this role.

“Patrono con Igualdad de Oportunidades en el Empleo y Acción Afirmativa para Mujeres, Veteranos y trabajadores/as con Discapacidad”.