Job Description
Job DescriptionBenefits:
- 401(k)
- 401(k) matching
- Competitive salary
- Dental insurance
- Health insurance
- Paid time off
- Training & development
- Vision insurance
Job Summary: We are seeking a friendly and motivated Customer Service representative to join our team. This role involves responding to customer inquiries, providing product and service information, resolving issues, and documenting interactions. Product training provided.
Key Responsibilities
- Respond to customer inquiries via phone, email, or chat
- Provide accurate information about products and services
- Resolve customer issues in a timely and professional manner
- Document customer interactions and follow up as needed
- Work collaboratively with team members and supervisors
Qualifications
- Associates degree or higher
- 13 years experience required
- High attention to detail and accuracy
- Positive attitude and willingness to learn
- Basic computer skills
- SAP experience a plus but not required
What We Offer:
- On-the-job training
- Competitive pay
- Medical, Dental, Vision insurance offered
- 401k plan available
- Opportunities for growth and advancement
- Supportive team environment