Telephone Operator

Nestled on a private peninsula in Ornos, with its own private sandy beach and endless views of a sun-drenched horizon, Santa Marina, a Luxury Collection Resort, Mykonos is an iconic 5* luxury resort on the island of Mykonos.

The resort’s 117 Rooms, Suites and Villas, all designed in a luxurious and chic style, are punctuated by lush gardens and two show-stopping infinity pools. Designed like a traditional Mykonian village perched on a slope leading down to the sea, the location is exceptional. Only 10 minutes from the airport, port and Mykonos Town, Santa Marina, Mykonos is in close reach of everything the beautiful island has to offer

Dining is an experience, a culinary and social occasion that is at the heart of this; Buddha-Bar Beach, Elais Greek Mediterranean Restaurant, Oasis Pool and the Beach Lounge, all complete this experience with warm and refined services.

At Santa Marina's Gingko Spa wellness is a state of mind, a state of being, an alignment of both. Santa Marina is like an exclusive club, a meeting place of the well-traveled from around the globe. A gracious lifestyle for our resort guests who love having the best Mykonos beach experience at their doorstep.

Starting date: May 2025

Key Responsibilities

• To provide prompt, efficient and professional service for guests over the phone, making sure of meeting guests’ requirements.
• To transfer calls with precision and in an efficient manner.
• To handle calls on hold urgently, promptly, and professionally.
• To ensure that messages are obtained accurately.
• To communicate effectively via e-mail/chats etc. Responsibilities include submission as well of defects/ requests/ work orders in the company’s database.

Requirements

• Previous experience in a luxury hotel.
• Highly proficient in spoken and written Greek and English. Knowledge of a second foreign language would be considered an advantage.
• Very good command of Microsoft Office.
• Communication skills, be able to multitask and work under pressure.
• Marriott experience is a plus.

Benefits

• The chance to be developed within the most innovative operator of lifestyle hospitality brands in the world.
• Competitive compensation package.
• Accommodation and meals while in Mykonos.
• Ongoing training opportunities.

If you're interested in this role, please apply now by sending an up-to-date copy of your CV.