Job Description
Job DescriptionFor immediate consideration, please email your resume to (fconte@astoncarter.com along with your interview availability!
Job Title: Order Processing Specialist – Sales Support
Overview:
We are seeking a detail-oriented and proactive Order Processing Specialist to support our Sales organization. This role is essential in ensuring smooth order fulfillment and exceptional customer service by bridging communication between Sales, Fulfillment, and Shipping teams.
Key Responsibilities:
- Process approximately 20+ orders daily, acting as a liaison between Sales and Fulfillment/Shipping departments.
- Accurately enter orders into company ERP systems (MAS/AX), ensuring all necessary clarifications are obtained from internal stakeholders.
- Serve as the primary point-of-contact for customers post-sale, addressing non-technical inquiries and ensuring order expectations are met.
- Provide product and pricing information to customers via email.
- Monitor key customer and product orders proactively to ensure timely and accurate fulfillment.
- Maintain strong relationships with customers through clear communication and prompt issue resolution.
- Collaborate with internal teams including Sales, Finance, and other departments to facilitate order processing.
Day-to-Day Communication:
- Communication is primarily email-based with internal teams, vendors, and customers.
- Expect 5 or fewer calls per day.
Required Skills:
- Order entry and processing
- Data entry and accuracy
- Proficiency in Microsoft Office (Excel, Outlook, Word)
- Experience with ERP systems (MAS, AX) and CRM platforms (Salesforce)
- Strong attention to detail and proofreading skills
Preferred Qualifications:
- Bachelor’s degree in Business, Sciences, Sales, Marketing, or related field (or equivalent work experience)
- Excellent written and verbal communication skills
- Analytical mindset with a proactive approach to problem-solving
- Experience with Microsoft Teams and other collaboration tools
Soft Skills:
- Forward-thinking and inquisitive
- Solution-oriented mindset
- Quick learner with strong retention
- Pride in delivering high-quality work
Pay and Benefits
The pay range for this position is $21.00 - $23.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a hybrid position in Minneapolis,MN.
Application Deadline
This position is anticipated to close on Sep 24, 2025.
About Aston Carter:
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.