Job Description
Job DescriptionTop Job
Located in Tinton Falls, NJ
Salary: $18 - $20/hour
Job Title: Customer Service Representative
Location: Tinton Falls, NJ
Pay Rate: $18 - 20 per hour
Schedule: Monday through Sunday (5 days per week) with shifts from 9 AM - 5 PM and 10 AM - 6 PM
Position Type: Full-Time | Tax and Financial Services | Immediate Openings
Join a growing financial services team that's helping individuals and families achieve lasting financial success. This is an excellent opportunity to build a career in a supportive, client-focused environment where your work truly makes a difference. You'll enjoy competitive pay, growth potential, and a team that values your dedication and service.
What You'll Do
- Provide top-notch customer support via phone, email, and chat for tax and financial service inquiries
- Assist members with questions about tax filing, refunds, deductions, and account management
- Resolve member issues promptly and professionally, ensuring a smooth service experience
- Educate clients about available tax and financial products and assist with account setup and updates
- Maintain up-to-date knowledge of tax laws, financial services, and company policies to effectively assist members
- Document member interactions and maintain detailed records in the CRM system
- Collaborate with internal teams to deliver accurate and timely solutions
What We're Looking For
- High school diploma or equivalent (Associate/Bachelor's in finance or accounting a plus)
- 1+ years of customer service experience, ideally in tax or financial services
- Familiarity with tax filing processes, financial accounts, and investment services is preferred
- Strong communication and problem-solving skills with attention to detail
- Comfortable multitasking in a fast-paced environment
- Proficiency with CRM systems, Microsoft Office, and customer service software
- Travel and overtime availability is required
Why You'll Love This Job
- Competitive hourly pay with consistent full-time hours
- Hands-on training and growth opportunities in the financial services field
- A collaborative, people-first team culture
- The chance to help clients achieve real financial confidence
Apply today to start a rewarding career helping others achieve financial peace of mind. Hiring immediately!
Explore more local job opportunities at: https://www.expresspros.com/us-new-jersey-tinton-falls/job-seekers/job-…
#3380OS
Express Office: Tinton Falls
4000 Route 66
Suite 340
Tinton Falls, NJ 07753