Job Description
Job Description
Insight Global is currently seeking New Patient Coordinators to support the Revenue Cycle Department in the Dallas area.
Schedule: Full-time, Monday–Friday
Shifts: 8:00am–4:30pm or 8:30am–5:00pm
Requirements:
- 2+ years of new patient referral experience (healthcare)
- Strong understanding of insurance, medical records, and scheduling
- Experience with PMS/EHR platforms and Microsoft Office
- HS Diploma or GED
Day to Day: You’ll manage the new patient referral process from start to finish, not just answering phones. This includes:
- Insurance verification and benefit checks
- Scheduling and coordinating appointments
- Managing patient records and pre-visit documentation
- Triaging referrals and supporting providers with complex admin needs
- Ensuring HIPAA compliance and top-tier patient experience