Job Description
Job Description
About the Role
We are looking for a highly organized and detail-oriented Trade Desk Officer to join our client services team. This position plays a key role in supporting financial advisors, ensuring smooth client onboarding, executing investment trades accurately, and coordinating with custodial partners to resolve operational issues.
As the team evolves, this role will become an integral part of our service model—helping maintain high standards of accuracy, responsiveness, and client care.
Key Responsibilities
Client Onboarding & Account Setup
- Prepare, process, and track new client investment account applications and onboarding paperwork.
- Ensure all required forms are complete, compliant, and submitted accurately.
- Coordinate with clients and advisors to obtain necessary documentation and signatures.
Trade Execution & Portfolio Support
- Execute trades in client accounts based on advisor instructions and portfolio objectives.
- Maintain accuracy and compliance in all trade activity following firm-approved guidelines.
- Monitor trade confirmations, settlements, and allocations for accuracy.
Custodian & Operations Coordination
- Act as the primary liaison with custodial service teams to resolve account issues and process service requests.
- Research and troubleshoot operational or account discrepancies proactively.
Advisor & Client Service Support
- Provide direct support to advisors for account maintenance, paperwork, and service inquiries.
- Assist clients with routine account service items such as beneficiary updates, address changes, or account access issues.
- Maintain clear communication and excellent follow-through to ensure a positive client experience.
BENEFITS OFFERED:
-SALARY RANGE: $55,000-$65,000
- Healthcare Benefits: Medical
- Retirement Plan: Simple IRA plan w 2% match
- PTO: 2 weeks
Required:
- 1–3 years of experience in financial services, wealth management, brokerage operations, or similar roles.
- Strong understanding of investment accounts (IRAs, taxable accounts, trusts, etc.).
- High attention to detail and accuracy, especially with trades and documentation.
- Ability to manage multiple tasks under tight deadlines.
- Excellent written and verbal communication skills.
- Proficiency with Microsoft Office and ability to learn custodial and CRM systems.
Preferred:
- Experience with major custodians (e.g., Charles Schwab).
- Exposure to trade execution, portfolio operations, or compliance functions.
Personal Attributes
- Dependable, proactive, and client-focused.
- Thrives in a collaborative team environment.
- Comfortable taking ownership of processes and improving workflows.
- Calm under pressure, especially during market-driven deadlines.