Job Description
Job Description
The Billing Clerk is responsible for preparing and processing accurate billing statements for municipal utility customers. This role involves coordinating with municipalities, maintaining billing records, and ensuring timely invoicing and payment tracking for utility services.
Key Responsibilities:
Generate and process periodic invoices for municipal utility services.
Verify service usage and account information with internal records and municipal contacts.
Maintain accurate billing records, payment histories, and account files.
Resolve billing discrepancies and respond to inquiries from municipalities and utility clients.
Post payments and reconcile accounts receivable records.
Assist in the preparation of financial reports related to utility billing and collections.
Communicate regularly with municipal representatives regarding billing status, delinquent accounts, and adjustments.
Ensure compliance with company policies, regulatory standards, and municipal contracts.
Support month-end and year-end closing activities related to billing.
Required Skills and Qualifications:
Previous experience in utility billing, accounts receivable, or municipal finance preferred.
Proficiency in billing/accounting software and Microsoft Office Suite.
Strong organizational and communication skills.
High attention to detail and ability to manage competing deadlines.
Ability to work independently and as part of a team.
• Previous experience in billing, accounts receivable, utility services, or municipal finance is preferred.
• Proficiency with computerized billing platforms and Microsoft Office applications.
• Strong attention to detail with the ability to produce accurate work in a deadline-driven setting.
• Effective written and verbal communication skills for working with municipalities and utility customers.
• Solid organizational skills with the ability to manage multiple priorities efficiently.
• Ability to work independently while also collaborating effectively with a broader team.
• Familiarity with billing statements, payment collection processes, and account reconciliation practices.