Sales Assistant

Job Description

Job Description

Spring Mill Pointe, recognized by U.S. News & World Report as “Best Senior Living” 2023-24, is hiring a Sales Assistant. This role supports the Sales team through administrative tasks and correspondence with prospective residents.

A day in the life may look like:

• Serve as the first point of contact by screening initial inquiries and ensuring timely, professional follow-up.

• Schedule appointments and coordinate community tours for prospective residents, families, and referral sources.

• Greet and engage warmly with residents, guests, vendors, and team members—offering directions, information, and a welcoming experience.

• Manage and maintain accurate contact databases, mailing lists, and CRM records to support targeted marketing campaigns.

• Assist in planning and executing move-ins, ensuring a smooth transition and positive first impression for new residents.

• Support apartment readiness by coordinating renovation timelines, prioritizing maintenance work orders, and liaising with contractors.

• Respond to client and resident requests promptly, professionally, and with a service-first mindset.

• Participate in pre-move-in meetings with new residents to initiate personalized planning and provide consistent follow-up through onboarding and beyond.

To be successful in the role, you would have:

• A high school diploma or equivalent; associate’s or bachelor’s degree a plus

• Strong communication skills—both verbal and written—with the ability to present confidently and professionally

• Proficiency in Microsoft Office (Word, Excel, PowerPoint) and CRM platforms

• Strong organizational and multitasking skills, with attention to detail

• A proactive, team-oriented attitude with a passion for delivering exceptional service

What's in it for you?

As one of the largest nonprofit owner/operators of senior living communities in the country, we are more than just a place to work. We are here to ensure that all we serve are provided with every opportunity to become their best selves as they define it, and this begins with YOU.

At HumanGood, we offer the opportunity to be part of something bigger than yourself on top of an incredible package of benefits and perks for our part-time and full-time Team Members that can add up to 40% of your base pay.

Full-Time Team Members:

• 20 days of paid time off, plus 7 company holidays (increases with years of service)
• 401(k) with up to 4% employer match and no waiting on funds to vest
• Health, Dental and Vision Plans- start the 1st of the month following your start date
• $25+tax per line Cell Phone Plan
• Tuition Reimbursement
• 5 star employer-paid employee assistance program
• Find additional benefits here: www.HGcareers.org

Part-Time/Per Diem Team Members:

• Medical benefits starts the 1st of the month following your start date
• Matching 401(k)
• $25+tax per line Cell Phone Plan

Come see what HumanGood has to offer!

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.