Job Description
Job Description
Job Summary
The Location Manager, Associate helps to manage the success of our operation in a high-volume home delivery environment. Due to the unique challenges of the industry, it is essential that applicants possess the skills necessary for success in performance-based environments that focus on client service, urgency, and continuous improvement. The Location Manager, Associate reports directly to the Location Manager.
Job Duties + Responsibilities:
• Manage daily responsibilities of In Home Delivery contract carrier teams
• Routing daily routes within Dispatch Track for each delivery team
• Dispatching 5+ in home delivery teams through multiple stops
· Daily and weekly collection of operational data and performance report assessments.
• Daily stand up chats with teams before load out
• Daily supervision of load out to ensure product quality assurance is being conducted
• Ensuring daily truck inspections + safety measures are met
• Build relationships and establish effective communication with customers, clients and staff to ensure continued and expanding operating improvements
Qualifications/ Requirements
· 2+ years logistics/In Home Delivery experience preferred.
· Computer proficiency in Microsoft Office (Excel, Word, PowerPoint and Outlook).
· Excellent ability to problem solve/troubleshoot.
· NetSuite / P&L experience preferred.
· Knowledge of DOT regulations preferred.