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Onboarding & Consultant Care Associate

The Midtown Group
locationWashington, DC, USA
PublishedPublished: 6/14/2022
Full Time

Job Description

Job Description

The Midtown Group is seeking a dedicated and detail-oriented HR Onboarding & Engagement Specialist to join our Human Resources team. In this role, you will play a critical part in both the new hire experience and day-to-day HR operations. You will design and facilitate engaging orientation sessions, guide employees from offer acceptance through their successful start, and provide ongoing HR support throughout the employee lifecycle. **THIS ROLE IS 100% ON SITE IN OUR WASHINGTON, DC OFFICE.

This role requires a proactive, service-minded professional who can balance the structured processes of onboarding with the dynamic needs of HR administration, ensuring both compliance and exceptional employee experience.

Key Responsibilities

Onboarding & Orientation

  • Design, deliver, and continuously improve engaging new hire orientation sessions that introduce company values, culture, and policies.
  • Manage pre-hire and post-hire processes, including documentation, background checks, and systems access.
  • Serve as the first point of contact for new hires, ensuring questions are answered and transitions are seamless.

HR Administration & Support

  • Support daily HR operations, including maintaining employee files, updating HRIS, and assisting with benefits and payroll coordination; conduct employment verifications, facilitate background check requests.
  • Ensure compliance with federal, state, and local employment laws, as well as company policies.
  • Assist with reporting, audits, and documentation to support HR compliance and best practices.

Employee Engagement & Retention

  • Conduct new hire check-ins to assess engagement, address concerns, and foster positive experiences.
  • Act as a liaison between employees, managers, and HR leadership to resolve issues quickly and effectively.
  • Support employee engagement initiatives and contribute ideas to strengthen workplace culture.

Collaboration & Continuous Improvement

  • Partners with HR, IT, and department leaders to ensure resources and tools are in place for each new hire.
  • Gather feedback from new hires and managers to refine and enhance the onboarding process.
  • Stay current on HR best practices and recommend process improvements for efficiency and employee satisfaction.

Qualifications

  • 1+ years of experience in onboarding, HR administration, or employee engagement (staffing agency or fast-paced environment preferred).
  • Strong interpersonal, communication, and presentation skills with the ability to connect across diverse groups.
  • Highly organized, detail-oriented, and able to manage multiple priorities.
  • Proficiency in HRIS systems, onboarding tools, and Microsoft Office Suite.
  • Demonstrated ability to provide exceptional employee and client service in HR-related functions.

Why Join The Midtown Group?

At The Midtown Group, we value our team members and believe each person plays a vital role in our success. We offer a collaborative, dynamic work environment with opportunities for personal and professional growth. If you’re passionate about HR and thrive in a role that blends onboarding with HR operations, we’d love to have you on our team!

Company DescriptionOur client is a growing infrastructure, with room for professional growth!!

Company Description

Our client is a growing infrastructure, with room for professional growth!!

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