Job Description
Job Description
A-Line Staffing is now hiring a Bilingual Case Management Coordinator (Spanish/English) in the Hialeah area. This position offers competitive pay and the opportunity to support Medicaid Long Term Care members through a combination of remote coordination and field-based care management.
Bilingual Case Management Coordinator Compensation
Pay Rate: Up to $34.13/hour
Schedule
Monday – Friday, 8:00 AM – 5:00 PM
Additional Information
- Remote position with field travel (approximately 50–75%)
- Candidates must reside in Miami-Dade County, FL, specifically in Miami (33174, 33144, 33134, 33165, 33175, 33184, 33182, 33172, 33126)
- Fluent Spanish/English required (must be able to read, write, and speak fluently)
- Patient-facing role visiting members in homes, assisted living facilities, and skilled nursing facilities
- Training conducted remotely via Microsoft Teams (approximately 1–2 weeks)
- Mileage reimbursement available
- This is not a nursing role — nurse candidates will not be considered
- Opportunity to manage a structured caseload supporting long-term care members
- Must be able to multitask and adapt in a fast-paced environment
Bilingual Case Management Coordinator Responsibilities
- Coordinate case management activities for Medicaid Long Term Care/Comprehensive Program members
- Conduct telephonic and face-to-face member assessments
- Develop, implement, and monitor individualized care plans
- Collaborate with providers, primary care physicians, and interdisciplinary teams
- Facilitate prior authorizations and coordinate healthcare services
- Provide education related to condition management and medication adherence
- Connect members with community-based resources and support services
- Monitor care plan progress and identify barriers to care
- Escalate quality-of-care concerns through established channels
- Utilize motivational interviewing techniques to encourage member engagement
- Maintain accurate documentation in compliance with regulatory guidelines
- Support members in making informed healthcare decisions
Bilingual Case Management Coordinator Requirements
- Fluent in Spanish and English (Required — must be conversational in both languages)
- Must reside in Miami-Dade County, FL, preferably in Hialeah ZIP codes 33010, 33012, or 33013
- Bachelor’s degree required (Social Work or related field required — No Nursing degrees)
- Minimum 1+ year of experience in behavioral health or long-term care setting required
- Ability to travel approximately 50–75% locally to meet members
- Strong organizational and multitasking skills
- Proficiency with Microsoft Word, Excel, and Outlook
- Strong verbal and written communication skills
- Verifiable High School Diploma or GED required
Preferred Qualifications
- Managed Care experience
- Case management and discharge planning experience
- Long-term care experience
- Ability to adapt to a fast-paced, changing environment
- Strong critical thinking and problem-solving skills
- Experience coordinating care across multiple providers
Benefits
- Benefits available to full-time employees after 90 days of employment
- 401(k) with company match available after 1 year of service
If you think this Bilingual Case Management Coordinator position in the Miami area is a good fit for you, please apply today.