Job Description
Job Description
CRST The Transportation Solution, Inc. is delivering promises and driving success so we can all have what we need to live and thrive. We need talented individuals to help us bring this vision to life.
CRST’s Home Solutions - Installs division provides delivery and installation of products that require skilled labor or trade-licensed technicians. From delivery to installation and assembly, demand for these services has grown significantly. Home Solutions is proud to work with retail and client partners to provide convenient solutions for consumers.
Job Summary: The Builder Specialist is a role focused on inspecting and verifying the proper installation of appliances, ensuring they meet safety regulations, manufacturer specifications, and company guidelines. Also, they work with construction site supervisors on scheduling and logistics, oversees the installation process, manage schedules, and ensures efficient material flow, working closely with construction site supervisors to coordinate activities and resolve any on-site issues.
Location: Charlotte, NC
Required: Active drivers license for site visits.
Compensation: A final amount is dependent on factors including prior relevant experience, knowledge, and location. Typically, selected candidates are hired at a rate between the minimum and midpoint of the range.
Essential Duties and Responsibilities:
- Communicate all field issues to Operations Manager for follow-up
- Participating in Dock Meetings presenting wins and issues from the field
- Onsite supervisor as needed for builder sites that directs installation teams as needed
- First Contact for Builder Site Supervisors to coordinate work on projects
- Communicating Site readiness to Ops Manager and Whirlpool for scheduling purposes
- Perform ride behinds and audits where teams are being evaluated for workmanship and customer service; submitted audit reports daily with google sheets form
- Have daily calls and send daily end of day report to Operations Manager on finding in the field
- Participate in calls with Whirlpool Operations Staff and work together on multi-family work sites escalating issues and coordinating installation schedule
- Back-up for both Operations Manager and Warehouse Supervisor in the event of needing to cover a shift in the office
- Uploading pictures and finding into Operations Team Channel in real time so members of the staff are on the same page
Preferred Skills:
- Leadership & team management
- Communication & interpersonal skills
- Problem-solving & decision making
- Organizational & time management skills
- Adaptability & flexibility
-
Final mile or appliance installation experience
The CRST Core Values: Safety at the Core of All We Do – Integrity in Every Decision and Action – Commitment to the Success of Employees, Customers, Agents, Contractors, and Communities.
EEO Statement: CRST The Transportation Solution, Inc. is an equal opportunity employer. We consider all qualified applicants for employment without regard to age, color, creed, disability, genetic information, military or veteran status, national origin, race, religion, sex, or any other status protected by applicable federal, state or local laws.