Delivery & Install Technician
Job Description
Job DescriptionDescription:
Hours: 8am, no set end time, just whenever your route is done for the day.
Location: 5071 Miller Trunk Highway Hermantown, MN 55811
Position Overview
Under the direction of either the Warehouse Manager and/or Delivery Manager, the Delivery & Installation Technician I is responsible delivering and install product in a professional, courteous and safe manner that will leave a positive final impression with our customers. Additional duties will also include shipping and receiving of product.
Responsibilities
Shipping, Receiving, and Delivery:
• Loading the delivery truck and verifying that the product loaded into the delivery truck is correct to ensure that the right product leaves the building.
• Deliver the product into customers home/facility in a safe and appropriate manner to avoid damage and injuries.
• Assembling the product correctly and efficiently to ensure the product is in safe working order when they leave the delivery site.
• Have and maintain a safe driving record and a DOT card to drive company vehicles.
• Maintain cooperative working relationships with all company employees, customers, owners and vendors.
• Deliver product to and remove product from state fairs, home & garden shows, model homes, and any other special events that arise.
• Understand and follow all safety policies.
• Regular inspection of the company vehicle to ensure that the vehicle is in satisfactory condition to be operated.
• Ensure timely invoicing of all deliveries and installations.
• Responsible for safekeeping and the ensuring of authorized use of fuel cards/company issued credit cards.
• Other projects as assigned
Maintain Work Practices:
• Maintain work environment to 5S standards
• Punctual: begins work on time and returns from lunch and breaks on time
• All paperwork and database entries filled out completely and accurately
• Promote a positive team atmosphere with co-workers
Requirements:
Education:
• High school degree or equivalent required
Experience:
• 1 - 2 years of delivery and assembly experience with a strong customer service-oriented background preferred
Other Requirements:
• A valid driver’s license is required for local travel
• Position will be subjected to pre-employment and annual motor vehicle record (mvr) checks. Must be able to successfully pass mvr checks to drive on behalf of the company.
• Must successfully complete DOT certification to drive on behalf of the company.
• Basic computer skills
Physical Demands:
• The ability to lift 50 lbs regularly, 100 lbs occasionally and 200+ lbs as a team lift or with material handling equipment,
• Climb a ladder, grasp small objects, and have visual acuity for operating the mechanical tools of the trade.
• Ability to regularly stand, walk, bend and reach.
Skills
Requirements:
• Gain knowledge of inventory system, product acceptance criteria and product quality checklists
• Learn and incorporate the 5S program
Initiative:
• Achieves high percent of task target dates
• Suggests, develops and improves current work processes
• Willing to assist others when his/her tasks are complete
• Able to work independently with little supervision
• Contributes ideas to improve current processes
• Welcomes challenges
Interpersonal:
• Ability to establish and maintain effective working relationships with diverse group of co-workers, customers and vendors
• Contributes to a positive working environment
Reasoning:
• Can work with a diverse group of people to determine product needs
• Able to effectively solve problems
• Maintain flexibility and willingness to work in situations of flux and in a fast-paced environment
Organization:
• Skilled in planning, organizing resources and establishing priorities for work assignments for optimum results
• Able to handle multiple projects and prioritize
Communication & Teamwork:
• Strong written and verbal communication skills
• Keeps others informed
• Promptly resolves conflicts and misunderstandings
• Open to suggestions and feedback from others
• Accepts responsibility for his/her actions
• Work with others in a team environment
Quality of Work:
• Attention to detail
• Able to be consistently accurate
• Able to follow tasks to completion in a timely manner without sacrificing quality
Benefits:
We offer an excellent compensation package and team-oriented work environment with growth opportunities. Some of our outstanding benefits include:
• Health & Dental Insurance
• Company paid Life Insurance
• 401(k)
• Paid Time Off benefits
• Product discounts
• Wellness programs
EOE/M/W/Vet/Disability
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