Job Description
🚨 Now Hiring: Client Relations Representative
📍 Sherman Oaks, CA | 💵 $20/hr + Weekly Bonuses | 🗓️ Monday–Friday Only
👋 About Invista Home
Invista Home is a trusted name in residential roofing, proudly serving homeowners across 19 states. We specialize in full roof replacements, delivering top-tier craftsmanship and unbeatable customer care. Our company is growing fast, and so is our reputation—for quality work, honest communication, and a team that truly supports one another.
If you're looking to grow with a company that values professionalism, teamwork, and positive energy—you just found it. 🙌
🛠️ What You’ll Be Doing
- Serve as the primary point of contact for homeowners throughout their roofing service experience
- Provide clear updates and information about project progress, timelines, and next steps
- Answer questions, address concerns, and deliver outstanding customer support with empathy and professionalism
- Coordinate with sales, production, and scheduling teams to ensure seamless service delivery
- Manage service-related documentation and maintain accurate records in our CRM system
- Proactively follow up with customers to ensure satisfaction and build lasting relationships
💼 The Details
- 💵 Pay: $20/hr + weekly bonuses based on performance
- 🕒 Schedule: Monday–Friday, 8:30 AM to 5:30 PM (no weekends!)
- 🏢 Location: In-office, Sherman Oaks HQ
- 🤝 Full-time position with paid training and support
✅ You’d Be a Great Fit If You...
- Have 1+ year experience in customer service, client support, or related roles
- Communicate clearly, confidently, and kindly—both on the phone and in writing
- Enjoy helping customers and resolving issues with patience and positivity
- Stay organized and handle multiple priorities in a fast-paced environment
- Are comfortable using CRM systems, email, and Microsoft Office tools
- Show up on time, take initiative, and bring a can-do attitude every day
💙 Why You’ll Love It Here
- Weekly bonuses and clear paths for growth
- Supportive team culture that values your contribution
- No micromanagement—just trust, respect, and clear expectations
- Modern, bright office space in Sherman Oaks
- Work for a company with a stellar reputation and strong values
🔗 Ready to make a difference for homeowners and grow your career?
Apply now to become a Client Relations Representative at Invista Home and help us deliver top-notch roofing service from start to finish. 🏠💬