Personal Injury Medical Case Manager - Orthopedic Surgery
Job Description
Job Description
Personal Injury Medical Case Manager – Orthopedic Surgery -Bilingual Spanish
NOT CONTRACT OR TEMPORARY - This is direct hire - Full time - Mon-Friday Opportunity – Great pay, environment and great benefits!
$20–$25/hr (DOE) | Full-Time | Direct Hire
Not contract or temporary – stable, long-term opportunity
About Us
We are a highly reputable orthopedic surgery clinic serving a high-end, physically active patient population, including athletes and personal injury patients. Our surgeons and clinical team are recognized throughout Utah for providing exceptional care and outstanding outcomes.
A significant portion of our practice involves personal injury cases, and we are seeking a skilled professional who understands personal injury billing, insurance processes, and coordination with law firms to ensure cases are handled accurately and surgeons are paid timely.
Position Overview
This role is ideal for candidates with experience in:
- Personal injury case management
- Law office administration
- Personal injury billing
- Insurance and lien coordination
- Bilingual Spanish
The Personal Injury Medical Case Manager serves as the primary liaison between patients, surgeons, insurance companies, and personal injury law firms. While basic patient rooming and documentation can be trained, experience with insurance billing, personal injury documentation, and attorney coordination is essential.
Key Responsibilities
Personal Injury Case Management (Primary Focus)
- Manage personal injury cases from intake through resolution
- Coordinate directly with personal injury law firms to ensure all documentation is accurate, complete, and submitted on time
- Track, follow up, and manage medical liens, attorney letters, and insurance paperwork
- Ensure proper personal injury billing processes are followed so surgeons and providers are paid accurately and timely
- Communicate with insurance companies regarding claim status, documentation, and payment issues
- Maintain detailed case records and ensure compliance with all insurance and legal requirements
Billing & Insurance Coordination
- Prepare, submit, and track insurance documentation, authorizations, and billing-related paperwork
- Work closely with billing teams to support personal injury billing and reimbursement
- Ensure medical records support insurance and personal injury claims
- Follow up on outstanding insurance payments and lien resolutions
Clinical & Administrative Support (Secondary / Trainable)
- Room Bilingual Spanish patients and document visits in the EHR (training provided)
- Prepare patients for exams and assist with visit flow
- Schedule appointments, follow-ups, and surgical cases
- Coordinate imaging orders (MRI, CT, X-ray)
- Maintain HIPAA compliance and confidentiality at all times
Required Qualifications
- Bilingual Spanish (required)
- Experience in personal injury, law firm administration, personal injury billing, or insurance-heavy roles
- Strong understanding of insurance processes, documentation, and follow-up
- Excellent attention to detail and case tracking skills
- Ability to manage multiple personal injury cases simultaneously
- Strong communication skills with patients, attorneys, insurance companies, and providers
Preferred Backgrounds
We strongly encourage applicants with experience as:
- Personal Injury Case Manager
- Legal Assistant (Personal Injury)
- Personal Injury Billing Specialist
- Medical Lien Coordinator
- Law Office Case Coordinator
- Chiropractic or Orthopedic PI Coordinator
- Bilingual Spanish
Medical assistant experience is not required.
Schedule & Compensation
- Full-Time
- Monday–Thursday: 8:00am–5:00pm
- Friday: 8:00am–1:00pm
- 40-hour workweek
- $19–$24/hour, depending on experience
- Full benefits package + PTO
Why Join Us
- Stable, long-term role (direct hire)
- Supportive, professional environment
- Work directly with respected orthopedic surgeons
- Make a meaningful impact by ensuring personal injury cases are handled correctly and providers are paid
Apply Today
If you have experience in personal injury billing, law firm coordination, insurance processing, or case management, and you are bilingual in Spanish, we want to hear from you.
Your career is my purpose — apply today with your resume.
Company DescriptionApex Recruiting Professionals is specific to Healthcare Recruitment in Medical Office Support Staff, MA’s, RN’s, Administrative and Clinical support positions. Our positions are not temporary or contract, they are direct hire with full benefits. Our purpose is people over profit. Our focus on the human experience has helped us build meaningful, lasting, successful relationships with our clients and candidates.
Company Description
Apex Recruiting Professionals is specific to Healthcare Recruitment in Medical Office Support Staff, MA’s, RN’s, Administrative and Clinical support positions. Our positions are not temporary or contract, they are direct hire with full benefits. Our purpose is people over profit. Our focus on the human experience has helped us build meaningful, lasting, successful relationships with our clients and candidates.