Job Description
Job Description
The Operations Manager is responsible for overseeing end-to-end supply chain operations, including warehouse management, transportation, and logistics. This role ensures efficient, cost-effective, and timely movement of goods while maintaining high service levels and operational excellence. The Operations Manager leads and coordinates Warehouse, Transportation, and Logistics Managers to achieve company objectives.
- Manage daily operations across warehousing, transportation, and logistics functions
- Ensure seamless coordination between inbound, storage, and outbound processes
- Optimize workflows to improve efficiency, reduce costs, and enhance service quality
- Implement and enforce standard operating procedures (SOPs)
- Provide leadership, coaching, and performance management
- Conduct regular performance reviews and team meetings
- Ensure alignment of departmental goals with overall business objectives
- Analyze and improve inventory flow, storage utilization, and distribution networks
- Collaborate with procurement, sales, and customer service teams
- Implement continuous improvement initiatives (Lean, Six Sigma principles where applicable)
- Develop and manage operational budgets
- Monitor costs related to warehousing, freight, and logistics
- Identify cost-saving opportunities without compromising service levels
- Ensure compliance with regulatory requirements (DOT, OSHA, etc.)
- Maintain high standards of workplace safety and environmental practices
- Conduct audits and risk assessments
- Oversee use of WMS (Warehouse Management Systems), TMS (Transportation Management Systems), and ERP systems
- Drive digital transformation and data-driven decision-making
- Bachelor’s degree in Supply Chain Management, Business Administration, or related field
- 5–10+ years of experience in operations, logistics, or supply chain management
- Proven leadership experience managing multiple functional teams
- Strong analytical and problem-solving skills
- Experience with WMS, TMS, and ERP systems
- Knowledge of regulatory compliance (transportation and warehouse safety)