Patient Registration Specialist
Job Description
Job Description
About the Role:
A well-established healthcare clinic in El Paso is seeking a Patient Registration Specialist to support front desk operations during a staff leave period. This role is essential to maintaining smooth patient intake and registration processes and ensuring a welcoming experience for all visitors.
Key Responsibilities:
- Serve as the first point of contact for patients and families.
- Greet guests professionally and courteously.
- Manage patient check-in and check-out procedures.
- Collect and verify demographic, insurance, and financial information.
- Ensure accurate patient records and billing data.
- Assist patients with forms, insurance questions, and payment options.
- Schedule appointments and handle walk-ins, cancellations, and reschedules.
- Maintain confidentiality of patient information.
- Provide administrative support including answering phones, scanning documents, and triaging calls.
- Maintain a clean and organized reception area.
- May provide coverage at other clinic locations as needed.
Qualifications:
Required Skills:
- Bilingual (English/Spanish)
- Strong customer service and communication skills
- Familiarity with insurance verification and patient scheduling
- Basic computer proficiency (Outlook, Word, Excel)
- Ability to work in a fast-paced environment
Preferred Experience:
- Knowledge of medical terminology and managed care plans
- Experience with 10-key keypad and basic office equipment
- Willingness to work occasional Saturdays
Work Schedule:
- Shift: Day (8-hour shifts)
- Days: Monday–Friday
Company DescriptionSnelling Staffing has been serving the state of Texas and its surrounding areas for over 50+ years.
Our company is dedicated to matching qualified candidates with excellent career opportunities in efforts to continually build our local business community and economy.
Company Description
Snelling Staffing has been serving the state of Texas and its surrounding areas for over 50+ years.\r\nOur company is dedicated to matching qualified candidates with excellent career opportunities in efforts to continually build our local business community and economy.