Job Description
Job Description
JOB DESCRIPTION
The Staff Pad has partnered with Blue Ridge Medical Center located in Blue Ridge, GA and we are searching for a Medical Receptionist. This role is responsible for all front office functions including patient relations, appointment scheduling, telephone duties, patient registration, insurance verification, handling medical records, filing, cashiering, and computer work.
- Greet patients and visitors with excellent customer service at the reception desk.
- Schedule, reschedule, and cancel patient appointments; track missed appointments.
- Manage multiple phone lines, document messages, and forward calls as needed.
- File, retrieve, copy, and fax medical records for providers.
- Check in patients and accurately document registration details.
- Verify insurance and patient demographics, entering data into the system.
- Collect co-pays and other payments; balance cash transactions daily.
- Follow through on assignments and communicate with the supervisor if unable to complete tasks.
- Ensure physicians have necessary information for efficient patient care.
- Perform related duties as required.
- Safeguard patient privacy in accordance with QHC policy.
- Timely manage assigned tasks in the Athena Inbox to minimize items.
Shift: 8:00am-5:00pm
This position requires the following minimum requirements:
- Knowledge of basic office equipment including copier, fax machine, and computer
- Knowledge of medical office procedures.
- Knowledge of medical terminology.
- Skill in dealing with interpersonal issues and customer relations.
- Ability to sort and file materials correctly by alphabetic or numeric systems.
- Ability to establish and maintain effective working relationships.
- Ability to handle multiple priorities at once with minimal supervision.
- Ability to comprehend and follow written and verbal instructions.
- Ability to organize and communicate clearly.
- Ability to maintain confidentiality of patient and employee information.
QUALIFICATIONS:
Education:
- Must Possess a High School Diploma or Equivalent GED.
- Bilingual (Spanish) is preferred.
Experience:
- Desirable characteristics include at least one (1) year of experience in a medical office or related environment.
- Must be able to follow directions and to perform work according to department standards when no directions are given.
- Must be emotionally mature and able to function effectively under stress.