Job Description
Job Description
About the Company: Founded in 1983, AKAM provides unparalleled knowledge, industry-leading technology, cost-saving initiatives, and the best customer service in the industry to every condominium, cooperative, homeowners association, and investment property we service. From comprehensive financial oversight to operations management, compliance administration, and violation removal, we maximize operational efficiency and value for our clients.
What we offer: AKAM is proud to be Great Place to Work-Certified™. Learn more about our company by visiting akam.com. Our benefits include several healthcare, dental and vision options, a retirement program, paid time off plans, 11 paid holidays per year, educational reimbursement, transportation discount purchase programs, service, and performance awards – in addition various social and recreational activities.
About the role: Strategic oversight and leadership of client finance operations services department including Payroll, Accounts Payable, Accounts Receivable and Treasury. The role includes relationship management to the management teams and clients of the region’s managed residential communities (approx. 450 properties) by providing service leadership, team management and development of our shared services finance operations department of approximately 30+ associates.
Position Summary:
The Director of Client Finance leads the financial management function for a large portfolio of condominiums and cooperatives managed by the firm. This role ensures the integrity, transparency, and timeliness of all client financial reporting and acts as a key liaison between the accounting team, property managers, and client boards. The Director of Client Finance oversees all aspects of budgeting, audits, cash management, and financial strategy for client properties, driving accuracy, efficiency, and client satisfaction.
Key Responsibilities:
Client Financial Oversight
- Oversee the preparation, accuracy, and delivery of monthly financial statements for all managed condominium and cooperative properties.
- Review income statements, balance sheets, general ledgers, and supporting schedules to ensure compliance with GAAP and local NYC co-op/condo accounting standards.
- Serve as the primary financial contact for board treasurers, auditors, and property managers, ensuring timely responses and proactive financial guidance.
- Monitor reserve and operating accounts for all client properties, ensuring appropriate controls and compliance with governing documents.
Budgeting & Forecasting
- Direct the annual budget process for each client property, working closely with property managers and board finance committees.
- Develop multi-year financial and capital planning models to support strategic decision-making by boards.
- Review and approve budgets prior to board presentation, ensuring reasonableness and accuracy of assumptions.
Audit & Compliance
- Coordinate annual audits and tax filings for all client properties; serve as liaison with external auditors and tax preparers.
- Ensure timely submission of financial statements, audited reports, and regulatory filings.
Leadership & Process Improvement
- Lead and mentor a team of property accountants and accounting managers, setting standards for accuracy, timeliness, and client service.
- Implement best practices in financial reporting, internal controls, and workflow efficiency.
- Partner with the technology team to optimize accounting systems (e.g., Yardi, MRI, or RealPage) and streamline reporting processes.
- Develop and monitor key performance indicators (KPIs) for the client finance function.
Client Relations & Strategic Support
- Participate in board meetings as needed to present financials, budgets, and capital plans.
- Provide financial analysis and recommendations to boards regarding assessments, loans, or major projects.
- Support the business development team by providing financial expertise during pitches or onboarding of new client accounts.
Qualifications:
- Bachelor’s degree in Accounting, Finance, or related field (CPA or MBA preferred).
- 8–12+ years of accounting or finance experience within property management, real estate, or co-op/condo operations.
- Strong understanding of NYC cooperative and condominium financial structures, including maintenance, common charges, reserves, and assessments.
- Experience managing accounting teams and overseeing client portfolios.
- Proficiency with property management accounting platforms (Yardi, MRI, RealPage, or similar).
- Exceptional communication and presentation skills, especially in working with boards and auditors.
- Detail-oriented, organized, and capable of thriving in a deadline-driven environment.