Job Description
Job Description
Membership Services Specialist
Full-Time | Owasso, OK | $40,000-$45,000
The Owasso Chamber of Commerce is seeking a dynamic Membership Services Specialist to join our team. This role is the heartbeat of our member engagement efforts-connecting local businesses to opportunities, strengthening relationships, and driving growth in our community
As the Membership Services Specialist, you'll design and execute strategies that recruit new members, retain existing ones, and elevate overall satisfaction. You'll be the go-to resource for members, ensuring they feel supported, connected, and valued. This position offers the chance to make a direct impact on Owasso's business community while working closely with Chamber leadership and volunteers.
What You'll Do
- Serve as the primary contact for member onboarding, inquiries, and support.
- Develop and implement membership recruitment and retention strategies.
- Coordinate Ambassador activities including ribbon cuttings, groundbreakings, and mentoring new members.
- Support Leadership Owasso by recruiting applicants and assisting with class logistics.
- Assist with the Annual Investment Campaign, securing sponsors and supporting fundraising efforts.
- Prepare membership reports for the Executive Committee and Board of Directors.
- Collaborate with Chamber staff to plan and execute events and programs throughout the year.
You'll Be a Great Fit If You Have...
- Bachelor's degree in Marketing, Communications, Business Administration, or related field.
- 2+ years of experience in marketing, membership management, or customer service (nonprofit/Chamber experience preferred).
- Strong communication and interpersonal skills with a customer-first mindset.
- Experience with CRM platforms and database management.
- Proven success in meeting or exceeding recruitment or sales goals.
- Valid driver's license and reliable transportation
Preferred Skills: Graphic design, event planning, and familiarity with economic development or business advocacy.
Compensation & Benefits
- Salary: $40,000–$45,000
- Cell phone allowance + annual performance bonus eligibility
- 3 weeks of Paid Time Off per year
Work Environment
- Office-based; Monday - Thursday 8am-5pm, Friday 8am-12pm.
- Occasional hours outside of normal business hours for events and programs.
- Local travel required for member visits and community events.
Why Join Us?
This is more than a job-it's a chance to shape the future of Owasso's business community. You'll build meaningful connections, support local entrepreneurs, and play a key role in advancing the Chamber's mission to grow Owasso.
Ready to make an impact? Apply today and help us strengthen the voice of business in Owasso!