Patient Service Coordinator - Boston, MA | $25/hr | Completion bonus

Job Description

Job DescriptionHiring for a Patient Service Coordinator in Boston, MA.

For prompt response, reach us at (445) 201-2039.

Share resume or references at Jay@pacerhcs.com.

Position Details:

• Contract Length: 13 Weeks with possible extensions.
• Schedule and Shift: 5x8ss with Days shift (8:30 am to 5 pm).

Compensation for Travelers:

• Gross Weekly Pay: $1,000/week.
• W2 Taxable hourly rate: $25/hr.

Job Duties:

• Performs all check-in and check-out functions, as outlined by the MGH/MGPO Front Desk Standards of Operations.
• Maintains confidentiality and privacy, which are consistent with HIPAA guidelines.
• Provides support and information to providers to problem-solve and manage complex administrative patient issues.
• Triages and manages complex telephone calls, utilizing courteous customer service skills.
• Maintains confidentiality and privacy, which are consistent with HIPAA guidelines.
• Completely performs and is a resource to other team members in all revenue enhancement activities, including but not limited to registration verification, co-payment collection, cash management, encounter form reconciliation, etc.
• Schedules patient appointments and schedules procedures using the Epic systems, Cadence, and Epic Clinical programs.
• Manages Epic In Baskets & Epic Workqueues
• Coordinates and tracks appointments via Epic Follow Up Work Queue Lists
• Assists with training and orientation of new staff, where applicable.
• Performs all other related tasks which would facilitate the flow of patients through the practice, or which would enhance the quality of service to patients