Job Description
Job Description
Deputy Director of Programs
About Sasha Bruce:
Sasha Bruce Youthwork (SBY) is a nonprofit organization dedicated to improving the lives of youth and families in the Washington DC area. The agency includes 19 programs ranging from shelter for homeless youth to service-enriched transitional housing to street outreach, as well as a variety of counseling interventions using a competency-based youth development approach.
About the Job:
Under the direction of the Chief of Programs, the Deputy Director of Programs will manage overall development and successful implementation of the Sasha Bruce direct client community program services. This individual must be able to ensure that direct service programs are implemented in a manner that is consistent with the mission, protects the safety of staff and youth, fulfills funding requirements and respects the dignity of individual clients. This individual will report out to both the Chief of Programs and the Executive Director. The deputy will actively participate in program planning, and will be responsible for adhering to budgets to accomplish strategic and operational goals.
The Deputy Director of Programs will:
· Demonstrate leadership by way of understanding the programs, their goals and expected outcomes. With this knowledge be able to make succinct and thoughtful recommendations to the Chief of Programs and Executive Director;
· Develop, oversee, and evaluate the programs routinely for licensing compliance and for quality assurance;
· Must be able to work collegially with management, staff and other agencies;
· Must promote collaboration, synergy and stewardship among program staff;
· Work actively and collaboratively to achieve objectives and goals in the organization’s strategic plan; and,
· Be an expert in strategic planning and implementation of goals set by the plan.
· Manages high-priority projects designed to achieve the agency mission and strategic vision; builds and maintains successful working relationships and coordinates with a wide range of offices, staff, and stakeholders, internal and external to the agency and specific programs;
· Gathers, investigates, researches, analyzes, and/or studies information affecting agency operations surrounding relevant topics such as youth homelessness, violence prevention, case management, etc. ; participates in program planning and policy development based on said information
· Anticipates, identifies and troubleshoots issues of concern or significance; exercises discretion to provide timely information and necessary updates across multiple stakeholders; ensures matters requiring the attention of the Chief of Programs and Executive Director are thoroughly developed, researched and evaluated;
· Responds to routine inquiries and deputizes for the Chief of Programs, when appropriate and/or necessary;
· Researches, writes, edits and/or coordinates preparation of special reports, briefings and presentations; conceives, crafts, and edits messages, letters and other communications on behalf of executive leadership and the Chief of Programs;
· Coordinates and/or oversees the scheduling of strategic events, meetings and other requests for program needs;
· Supports and sustains a culture of service, professionalism and continuous improvement in the office of the Chief of Programs
· Oversees the supervision of assigned personnel; manages the review and oversight of finances and expenses for assigned programs
· Assists development and fiscal teams in budgets, applications and fundraising efforts when appropriate and/or necessary;
Job Responsibilities:
· Provide regular supervision of all assigned program managers;
· Provide expert grant management assuming fiscal responsibility as well as implementation of grant deliverables;
· Facilitate consistent standards for client-centered care and positive outcomes for youth and families;
· Meet with program managers for discussion, evaluation and measurement of the programs’ objectives;
· Work with program managers and the SBY Director of Evaluation to develop systems to ensure high quality outcomes and services for our youth;
· Work with the Clinical Director to assure managers and staff are being properly supervised in our model of care;
· Work with the Operations Team to discuss concerns and strategies related to the organization’s mission and business development; advise Operations Department staff on facilities maintenance and upgrades, as well as information technology resources;
· Assist Development Department staff in developing and implementing new program proposals;
· Work closely and collaboratively with Senior Management to identify internal/external resources and opportunities that enhance the mission and youth development;
· Attract, mentor, develop and retain high performing team members that can further the mission of SBY; identify and propose training for professional development of staff;
· Instill and foster a sense of financial accountability among managers regarding the overall management of their programs;
· Help lead quality assurance efforts, including assisting with developing a quality management council. This council will be comprised of multiple committees that will utilize data to inform practice and measure outcomes;
· Work collaboratively with Program Support manager under the direction of the Chief of Programs; and,
· Other duties as assigned,
Requirements:
· Master’s degree in Human Services or related field with 5 to 7 years relevant senior level supervisory/management experience.
· Must have experience in managing direct service programs including budgetary responsibility.
· Public speaking experience required.
· Person must possess the ability to manage and motivate staff.
· Must have experience working with funders and meeting funding requirements.
· Must be comfortable working with diverse populations and have excellent written, oral, and interpersonal skills.
· Expert experience working within the homeless sector in the District of Columbia is, preferably working with adolescents and young adults.