Job Description
Job DescriptionWe are seeking a dedicated and detail-oriented Medical Front Desk Specialist to join our team at a reputable cancer center. This position offers a Monday-Friday schedule, 8:00 AM to 4:30 PM, with potential for long-term employment, and possible permanent placement based on work productivity and business needs. If you have 1+ years of experience and enjoy providing exceptional administrative and customer service support, we encourage you to apply!
Responsibilities:
Insurance Verification:
Verify patient insurance coverage for appointments and treatments efficiently and accurately.
Confirm eligibility, benefits, and authorizations to prevent delays in care delivery.
Resolve any insurance discrepancies by communicating with patients, payers, and clinical staff.
Maintain organized records of verification and authorization statuses.
Patient Check-in:
Welcome patients to the center with professionalism and empathy.
Manage the check-in process, ensuring required documentation is collected and reviewed.
Assist patients with forms or questions regarding insurance and billing.
Collaborate with medical staff to ensure smooth patient flow.
Conference Call Scheduling:
Coordinate and schedule conference calls between the care team, patients, and external vendors.
Ensure all participants receive scheduling details promptly and accurately.
Qualifications:
Experience:
Minimum 1 year of experience in insurance verification, medical billing, or similar administrative healthcare roles.
Skills:
Excellent organizational and multitasking abilities.
Strong communication skills (verbal and written), particularly with patients and healthcare professionals.
High attention to detail when managing documentation and insurance information.
Proficiency in healthcare systems, portals, and standard office software.
Personality Traits:
Patient and empathetic demeanor, especially when supporting patients navigating complex care processes.
Ability to maintain professionalism in a high-paced medical setting.
For immediate consideration please call the Trevose PA office of Robert Half at 215-244-1551. Thank you!• At least 1 year of experience in medical billing, insurance verification, or similar administrative roles in healthcare.
• Strong organizational skills with the ability to manage multiple tasks effectively.
• Excellent verbal and written communication abilities, particularly when interacting with patients and healthcare professionals.
• High attention to detail, especially when handling insurance documentation and patient information.
• Proficiency with healthcare systems, insurance portals, and general office software.
• A patient-focused and empathetic approach to supporting individuals navigating complex care processes.
• Ability to maintain professionalism and composure in a fast-paced medical environment.