Job Description
Job Description
Company: Chick-fil-A Sunset Hills / Tesson Ferry
- Owner/Operator, Eric Benting, is a present and engaged leader who truly cares about his team. He leads by example, invests time in coaching, and is deeply committed to helping each individual grow personally and professionally.
- Guided by the mission to win hearts and serve the community with care, Eric leads with core values at the forefront—putting customers first, prioritizing team over self, treating others with honor and respect, and upholding integrity in all things.
- Chick-fil-A has the highest customer satisfaction scores for 10 consecutive years
- Chick-fil-A is the fastest growing Quick Service Restaurant in the nation
- Chick-fil-A is on Forbes Lists for Best Customer Service (2025), Customer Experience All Stars (2024), America's Dream Employers (2025), Best Brands for Social Impact (2023), Best Employers for Women (2023), America's Best Large Employers (2023), The Halo 100 (2022)
- Chick-fil-A has awarded $191 million in team member scholarships since 1973, with $26 million total awarded to 14,000+ winners in 2024
Value and Appreciate Employees
- Health Insurance
- Paid Vacation
- Tuition Discounts at Over 100 Colleges
- Never work on Sundays
- Excellent Career Advancement Opportunities
- Overtime Available
Opportunity
We are looking for an enthusiastic, high-capacity Restaurant Operations Director to join our team at Chick-fil-A. This hands-on leadership role is designed for individuals who are ready to build a long-term career with one of the most respected and fastest-growing restaurant brands in the nation.
This is more than a management position, it’s an opportunity to take full ownership of restaurant operations, lead at a high level, and make a lasting impact on both your team and your guests. You will work directly alongside an experienced Owner/Operator while receiving the structure, mentorship, and support that Chick-fil-A is known for.
This role offers significant autonomy, allowing you to drive results, develop future leaders, and influence the overall success and direction of the business.
Your Impact
- Deliver operational excellence by overseeing all areas of the restaurant and ensuring a consistently remarkable guest experience
- Build and develop high-performing teams by identifying, coaching, and mentoring leaders across both Front of House and Back of House operations
- Lead a large team of 100+ team members by casting vision, setting clear expectations, and holding leaders accountable to high standards
- Drive profitability by implementing strategic systems that reduce costs, improve efficiency, and increase overall sales
- Maintain a safe, clean, and high-performing environment that prioritizes both food safety and team well-being
- Collaborate cross-functionally with other department leaders by leading and participating in weekly meetings, setting high-level goals, and driving alignment across the business
Background Profile
- 2 years of Leadership experience
- Bachelor's Degree (preferred)
- Hospitality experience (preferred)
- Proven track record of developing others
- Passion for Chick-fil-A's values
Apply now and you will be contacted ASAP.