Job Description
Tittle: Patient Registration
Location: Robbinsdale, MN
Duration: 3 Months
Shift: 7:00 am - 3:30 pm
Job Description:
- The Patient Registration Supervisor supervises the day-to-day operations of hospital-wide patient registration areas to ensure accurate and quality Patient Registration work flows.
- Support the organization's Revenue Cycle and Service Excellence goals.
- Assists manager in the development, implementation, updating and maintenance of divisional policies and procedures as well as any reference guides.
- Develops and prepares reports on divisional performance indicators and process analysis. Ensure staff are kept aware of regulatory or payor changes.
- Supervises 15 union direct reports.
- Monitors EPIC work que.
- Develops talent within the team, including acquiring, engaging and retaining.
- Staffs, organizes and schedules the team to leverage maximum labor productivity.
Must Have:
- High School graduate or equivalent
- Associates or bachelor's degree in business or healthcare
- Three years patient registration supervisory experience in a Healthcare organization
- Patient registration experience
- Previous Front-End Point of Service experience
- Strong problem-solving skills
- Exceptional customer service skills