Job Description
Job DescriptionSalary: $18/hour
Dance Place is hiring! We are seeking a dynamic, motivated, and talented individual to join our team as the Concessionaire Associatefor our nationally recognized, cultural arts center in Washington, DC. Thison-call, non-exempt positionwill bring support to our passion for building a sustainable community of artists, audiences, and students through high-quality performances, commissions, training, and educational programs. This is anon-site work opportunity with a pay rate of $18.00/hour.
Heralded as thehub of dance activity in Washington, DC, Dance Place is an equal-opportunity employer and strongly encourages qualified applicants from underrepresented communities to apply. We believe that people of color, people in the LGBTQ+ community, people with disabilities, and women must be centered in the work we do. Hence, we strongly encourage people with these identities or who are members of other marginalized communities to apply to our openings. Come enjoy an exciting and inclusive team environment of movement artists who share a common goal of strengthening the dance field by investing deeply in artists and centering those who have been systemically excluded from such opportunities. For more information on our amazing organization, please visit our site athttps://www.danceplace.org.
POSITION OVERVIEW
The Concessionaire Associate is responsible for operating concession stands during performances and events, providing friendly and efficient service to audience & community members. This role involves selling food, beverages, and snacks, handling cash and card transactions, restocking inventory, and maintaining a clean and welcoming concession area. The Concessionaire Associate works closely with the audience services and events teams to ensure smooth operations and a positive guest experience.
ESSENTIAL FUNCTIONS, DUTIES, AND RESPONSIBILITIES
At a minimum, the Concessionaire Associate role will be responsible for successfully carrying out the following essential functions and duties:
Sales & Customer Service
- Provide excellent customer service by assisting audience & community members with food and beverage purchases.
- Accurately process transactions using cash, credit, and point-of-sale systems.
- Serve food and drinks in accordance with health and safety guidelines.
- Answer questions about products, event details, or venue services.
Inventory & Stocking
- Restock concession supplies and products before, during, and after
events. - Monitor inventory levels and communicate any shortages to the House
Manager. - Assist with set-up and breakdown of concession areas.
Cleanliness & Health Compliance
- Maintain cleanliness and organization in the concession area throughout the event.
- Follow health and safety regulations regarding food handling, sanitation, and alcohol sales.
- Dispose of waste and recyclables properly, ensuring a tidy and efficient workspace.
Teamwork & Event Support
- Collaborate with event staff, including box office and volunteers, to ensure smooth event operations.
- Assist with special tasks as needed during performances and events, such as helping audience & community members with accessibility needs or answering general venue questions.
*The list of functions is not all-inclusive, as other duties and responsibilities may be assigned as needed.
REQUIRED QUALIFICATIONS: EXPERIENCE AND OTHER SKILLS & ABILITIES
Education:
High school diploma is required.
Experience:
- Must be a minimum of 21-years-old.
- Previous experience in customer service, sales, or concessions is preferred.
Other Necessary Skills and Abilities:
- Ability to handle cash and operate a point-of-sale system.
- Knowledge of food handling and safety regulations (food handler certification or permit like ServSafe is a plus).
- Friendly, professional, and able to work well in a fast-paced environment.
- Ability to partake in DCs ABC Board-approved alcohol awareness training program.
- Availability to work evenings, weekends, and holidays as required by event schedules.
Computer/Technology Skills:
Google Suite (Google Docs, Google Sheets, Gmail) or similar web applications for administrative tasks.
Physical Demands:
This position requires the ability to sit and stand for prolonged times; walk moderate distances; frequently lift/carry up to 25 lbs.; occasionally stoop, bend, kneel, or crouch; frequently communicate verbally with others; view a computer screen for prolonged periods; and repetitive motions with wrists, hands, and fingers due to typing.
WORK ENVIRONMENT
Our staff is diverse, small, lively, and highly collaborative. We have frequent interactions with visiting teachers, artists, and students of all ages. While some of Dance Place staff currently work a hybrid schedule, splitting time between our main office in Washington, DC, and remote work, the Concessionaire Associate is an onsite position. Due to the in-person aspects of the position, all employees are required to adhere to Dance Places current COVID-19 policy.