Job Description
Job Description
The Receptionist serves as the welcoming face of our large front office team, supporting daily operations with professionalism and efficiency. Reporting to the Operations Manager, this role involves managing front desk duties, facilitating clear office communication, and providing excellent customer support in a dynamic environment with flexible working hours. The position offers job training and pathways for advancement into administrative roles.
Responsibilities
- Manage front desk activities and maintain a professional reception area
- Greet visitors and guests promptly and courteously
- Handle incoming calls and direct them appropriately
- Schedule appointments and maintain calendars
- Distribute mail and manage incoming/outgoing correspondence
- Maintain accurate records and data entry tasks
- Provide support and information to customers and staff
- Coordinate office communication among a large team of 10+ members
- Track office inventory and supplies
Preferred Qualifications
- 1+ years experience in customer service
- High school diploma or equivalent
- Strong customer service and interpersonal skills
- Proficient with Microsoft Office and data entry
- Effective phone communication abilities
- Excellent organization, time management, and multitasking skills
As a Starbucks partner, you (and your family) will have access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits. Partners have access to short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation that accrues starting at .01961 hours based on a 40 hour week up to 40 hours annually (64 hours in California) after an introductory period, sick time (accrued at 1 hour for every 25 or 30 hours worked, depending on work location), and additional pay if working on one of eight observed holidays. Starbucks also offers eligible partners participation in a 401(k)-retirement plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well-being tools. Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities. You will also have access to backup care and DACA reimbursement. Starbucks will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, in accordance with its plans and policies. This list is subject to change depending on collective bargaining in locations where partners have a certified bargaining representative.
For additional information regarding partner perks and more detailed information regarding benefits, go to starbucksbenefits.com.
At Starbucks, it is typical for new partners to be hired at the entry point of the range for their role, which is based upon geographic location. Individual compensation decisions are dependent upon the facts and circumstances of each position and candidate.
Starbucks Coffee Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or protected veteran status, or any other characteristic protected by law. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.