Job Description
Job DescriptionBenefits:
- Bonus based on performance
- Competitive salary
- Employee discounts
- Flexible schedule
- Free uniforms
- Health insurance
- Opportunity for advancement
- Paid time off
- Signing bonus
- Wellness resources
Our brand purpose is to Elevate the Lives of the People we Touch. Become part of the team at Massage Heights and help guide your team to inspire, educate, and promote a balanced lifestyle for every Member and guest who walks through the door. This position is the beginning to building a rewarding career in a dynamic industry.
Company Perks
Personal and Career Development
Robust Leadership Training
Digital Work Environment
Beautiful Retreats
Massage Heights Family Fund
Employee Discounts
Competitive hourly pay with commission and bonus opportunities
Schedule/Expected work hours
68-hour shifts
Required 1 weekend shift
Days and evening shifts available
Weekends, evenings, and holidays are required
Job Summary
The essential duties and responsibilities of the Assistant Retreat Director position are designed to assist the Retreat Director in exceptional guest service and team member satisfaction.
Responsibilities
Assist the Retreat Director in supervising sales team to drive revenue and profitability by selling memberships, service upgrades and products
Assist as assigned with recruitment, hiring, training, developing and retaining top sales/front desk talent
Plan and implement Front Desk Sales Associate training; in-the-moment coaching, role-playing, and training are essential for the success of the Front Desk Team
Stay updated on all services, products, and promotions, and be diligent in setting an example for your team
Collaborate with the Retreat Director to set individual team member and overall Retreat goals; create plans and convert plans into action to meet and exceed goals
Lead by example, demonstrating the ability to achieve personal as well as team goals
Qualifications
At least 2-years face-to-face sales or retail management experience
Self-starter mentality with leadership, organization, communication, and interpersonal skills
At least 2-years experience in training, coaching, and conflict resolution
Capacity to develop positive relationships with employees to manage coaching/mentoring with discipline
Demonstrate a working knowledge of computers and standard software
Basic business math skills
Must be able to work varied hours to include weekends, evenings, holidays, etc.
Company Overview Massage Heights is a national franchise U.S. and Canadian chain of massage and skincare Retreats that are locally owned and operated by small business owners. Our franchisees are passionate about sustaining a culture of care and creating work environments where people feel valued, accepted, and inspired. We offer massage therapy and skincare in beautiful, serene environments and are committed to supporting our member's and guests wellness goals through providing therapeutic and healing services.
Company Values
Loyal
Authentic
Passionate
Diligent