REGISTRATION SPECIALIST - CULTURAL ARTS CENTRE

Job Description

Job Description

Job Summary

The City of St. Peters is seeking a detail-oriented and customer-focused Registration Specialist to support operations at our Cultural Arts Centre. In this role, you will assist patrons with program registrations, facility reservations, and general inquiries while ensuring a welcoming and organized front desk environment. Your responsibilities will include handling transactions, maintaining records, training front desk staff, and providing outstanding customer service to guests.

Normal Shift: Tuesdays and Thursdays, 9:00 a.m. - 5:00 p.m. Saturdays, 9:00 a.m. - 4:00 p.m.

This is a part-time position and may occasionally require evening and weekend hours based on scheduled events.

Key Responsibilities

• Provide excellent customer service by answering questions and addressing concerns.
• Process program and membership registrations, facility reservations, and payments.
• Operate a point-of-sale register, monitor cash drawers, and assist with balancing.
• Maintain inventory of front desk and check-in station supplies.
• Educate guests on facility policies, programs.
• Maintain accurate records, reports, and correspondence.
• Ensure the facility remains clean, safe, and welcoming.
• Develop and implement new procedures to improve front desk operations.

Minimum Requirements

• Must be a U.S. citizen or lawfully authorized alien worker.
• High School graduate or GED certificate.
• Must be able to type 30 cwpm.
• First Aid and CPR/AED certification or obtain within six (6) months of hire.

Why Join Us?

Join a team that values customer service, teamwork, and community engagement. As a Registration Specialist, you'll play a vital role in creating positive experiences for our guests while contributing to the success of our Cultural Arts Centre.

Apply Today!

This position is open until filled, with applications reviewed on a rolling basis. If you have strong organizational skills and a passion for serving the community, we encourage you to apply!

All candidates for this position will be subject to a comprehensive background check and drug screening. Employment is contingent upon successful completion of these checks. The City is committed to maintaining a safe and drug-free work environment and requires all employees to adhere to these standards.

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