Bilingual Spanish Recruiter

Job Description

Job Description

Overview

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.

At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.

We are seeking a dynamic and driven Bilingual Spanish Recruiter to join our team and support high-volume recruitment across diverse roles. The ideal candidate will possess strong interpersonal skills, fluency in both English and Spanish, and a passion for connecting top talent with meaningful opportunities. Prior call center experience and a good track record of successful work history are essential for success in this role.

To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.

Responsibilities

Key Responsibilities:

• Source, screen, and interview candidates for various roles, with a focus on Spanish-speaking talent.

• Manage the full recruitment lifecycle, from job posting to offer acceptance.

• Conduct interviews in both English and Spanish, ensuring cultural fit and role alignment.

• Collaborate with hiring managers to understand hiring needs and develop tailored recruitment strategies.

• Maintain candidate pipelines for current and future hiring needs.

• Utilize applicant tracking systems (ATS) and other tools to manage and track candidate activity.

• Represent the company at job fairs and recruitment events (virtual and in-person).

• Ensure compliance with company policies and employment laws throughout the hiring process.

• Provide a positive candidate experience through timely communication and professionalism.

Qualifications

WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?

All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:

• Must be 18 years of age or older
• High school diploma or equivalent required, Associate’s or Bachelor's degree in HR, Business, or related field preferred.

• Bilingual in English and Spanish (fluent/professional level required).

• Proven work history with a record of reliability, professionalism, and results.

• Minimum 1–2 years of recruiting experience, preferably in a high-volume or call center environment.

• Prior call center experience (as a recruiter or agent) is strongly preferred.

• Strong knowledge of sourcing techniques and recruitment tools (LinkedIn, job boards, ATS).

• Excellent communication, organizational, and time management skills.

• Ability to thrive in a fast-paced, deadline-driven environment.