Job Description
Job DescriptionHVAC Technical Operations Manager
Location: Fuquay-Varina, NC
Employment Type: Full-Time | On-Site | Hands-On Office & Field Role
Compensation: $75,000-$100,000 base + performance bonuses
Long-Term Upside: Profit bonuses + clearly defined path to General Manager
Benefits: Health Insurance | 401(k) | Paid Time Off
We are a startup residential HVAC company, backed by a national brand, focused on quality workmanship, exceptional customer experience, and building scalable, disciplined operations from day one.
We are seeking a Hands-On Technical Operations Manager who can lead from the field today- and grow into full operational ownership as the business scales. This is an opportunity for an experienced residential HVAC professional who wants real leadership, real influence, and real upside.
Role Overview
This is a working manager role with a clear growth trajectory.
In the near term, you will:
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Perform residential HVAC installs and service work
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Lead technicians in the field
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Oversee daily operations and execution
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Help build systems, processes, and company culture
As the company grows, your role will intentionally shift from hands-on fieldwork into operational leadership, with a clearly defined path into a General Manager - type role responsible for day-to-day operations.
Why This Role Is Different
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You won't be "just another tech" - your voice helps shape the business
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You'll help define install standards, quality expectations, pricing discipline, and team culture
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Clear progression: Hands-On Leader → Operations Manager → General Manager
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Backed by a national brand without corporate red tape
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Ownership that listens: daily communication, real trust, real accountability
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You grow with the company - your upside isn't capped
Licensing Requirement (North Carolina)
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Must hold a valid North Carolina HVAC contractor license
Key Responsibilities & QualificationsTechnical & Field Leadership
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Perform r