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Program Coordinator

NORTH SUFFOLK COMMUNITY SERVICES INC
locationBoston, MA, USA
PublishedPublished: 6/14/2022

Job Description

Job DescriptionNorth Suffolk is looking for a Program Coordinator to join our team! The Program Coordinator is for the Recovery Learning Center (RLC) community at the Hope Center for North Suffolk and the wider Metro Boston Recovery Learning Community (MBRLC). This position is designated for a person who is or has been a recipient of services for mental health and/or substance abuse disorders. The Program Coordinator reports to the Director of Recovery and supports the team where needed, and is a contributing team member of the larger peer support specialist network at North Suffolk. This position provides direct supervisory support to Hope Center employees to ensure a peer-centered culture that promotes recovery, self-determination and community inclusion for all members.


This position is part-time 20 hours per week; Tuesday, Wednesday, Thursday.

What you'll do:

  • Provides guidance and supervision to Peer Facilitators at the Hope Center with regard to their role as group facilitators and one-on-one peer supporters.
  • Participates and makes recommendations in the recruitment, hiring, and evaluation of Peer Facilitators according to applicable personnel policies and procedures under the direction of the Director.
  • Provides Leadership in promoting the effectiveness of psychiatric rehabilitation with colleagues and the service delivery system.
  • Participates in MBRLC Leadership meetings and Advisory membership, including monthly leadership meetings and quarterly family and member advisory groups.
  • Participates in monthly Environment of Care (EOC) meetings at the Lindemann building to represent the Hope Center and the Hope Center Community.
  • All other duties as assigned by the Director of Recovery.


What you’ll need:

  • Education:
    • High school diploma or GED required; Bachelor’s degree in a social sciences related program preferred.
  • Experience:
    • Has work experience with adults who identify as having a mental health and/or substance use disorder or with individuals with similar human-services needs.
    • Has at least one year of supervisory experience, preferably in the human services field.
    • This individual should be a current or former recipient of mental health services who is in recovery.
    • Strong critical thinking abilities and experience with technology and document management, and interpersonal communications.
  • Skills:
    • CPR/1st Aid Certification within three months of hire (training provided).
    • Peer Specialist Certification in Massachusetts.

Competitive & Comprehensive Benefits

  • Paid Time Off – Two weeks’ Vacation per year (three weeks after 1 year of service), 12 Sick Days per year, and 11 Paid Holidays per year
  • Eligible employer for the Public Service Loan Forgiveness program
  • North Suffolk qualifies as an H-1B Cap-Exempt employer (for eligible positions)
  • North Suffolk offers visa and permanent resident card support to active employees
  • Health & Dental Insurance, with generous employer contribution
  • Employer Paid Life Insurance
  • 403 (b) Retirement Plan with employer matching
  • Voluntary Short and Long Term Disability Insurance
  • Medical & Dependent Care Flexible Spending Accounts
  • Access to Credit Union Banking
  • Access to State Tuition Remission Program (Worksite Specific)
  • Employee Referral Bonus Program
  • Discounted Movie Tickets
  • Comprehensive Training Program
  • Internal Advancement Opportunities


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