Job Description
Job DescriptionBenefits:
- Bonus based on performance
- Company car
- Paid time off
Enjoy using your hands? Thrive in a changing work environment? Becoming a Surface Experts Technician could be your next career step! Exercise your creativity by problem-solving small repairs that are usually complete in an hour or less.
A Day in the Life of a Surface Experts Technician: https://www.youtube.com/watch?v=vJ0nCFdtqqs
WE OFFER:
- Base Salary + Bonus Opportunity: Performance-based commissions starting on day 1
- Great Work/Life Balance: No required overtime, no nights, no weekends
- Time Off: Paid holidays and accruable vacation
- Flexible Work Schedule: Can accommodate midweek appointments
- Paid New Hire Training: Onboarding includes learning alongside a trained technician
- Company Car: Each technician drives a branded company vehicle for job duties
- Tools Included: All necessary tools and products are provided
- Learn a New Trade: Develop skills in a brand-new emerging trade
- Supportive Work Environment: Team celebrates achievements and collaborates in their approach to problem-solving
- Small Business: Local business with an owner who works alongside the team each day
- Mentorship Opportunities: Ongoing repair training and career development
- Dedicated Help Lines: Technician Support Team on call to assist to questions
DUTIES:
In the Field Daily
- Visit 4+ different repair locations daily
- Complete Work Orders at the job-site, following up with excellent customer service
- Engage with various industries such as Property Management, Hospitality, Movers, Construction, etc.
Customer Service and Communication
- Engage with tenants and staff with excellent customer service
- Effectively use our CRM/Dispatch tool to take notes and track repair progress
- Connect with designated support team about any issues
Follow Repair Process
- Learn, practice, and implement our proprietary 5-step repair process
- Utilize your entire customized tool-kit, understanding each tool
- Complete repairs using creativity and outside-the-box thinking
We are looking for someone with experience in either the process of fabricating or installing bathtubs. You will use your knowledge of common tub building materials: fiberglass, gel coat, enameled steel and acrylic. We repair damages to tubs that happen during or after installation.
QUALIFICATIONS
- Experience performing work using your hands. Common areas are construction, manufacturing, painting, or other personal hobbies.
- Facilities maintenance is a huge bonus but is not a requirement.
- Comprehending color and matching colors is essential to this job. You must be able to detect, evaluate, and reproduce colors.
ABOUT SURFACE EXPERTS
Surface Experts is a one-stop-shop surface repair company. We complete small repairs to surfaces like Floors, Countertops, Bathtubs, Cabinets, Appliances, Furniture, Elevator Panels Almost Everything!
- We use established trades combined with cutting-edge techniques and products, leading to long-lasting and good-looking repairs.
- Typically, the damage we see is simple and smaller than a dinner plate, yet our competitors want to refinish the entire surface! Our goal is a satisfied client and a long-lasting partnership. Were happy to save our customers money and time while preventing more surfaces from ending up in the trash heap.
- Repairs usually only require 1 or 2 tablespoons of product, so technicians can bring everything they need in their car or truck! Our process avoids odors, takes less than 2 hours, and leaves the area totally clean!
VISION
- To establish and lead a nationally recognized market for surface repair as an alternative to replacement or complete refinishing.
- Our goal is to be represented in every major metropolitan area, and for our brand to be synonymous with spot repair among all facilities and maintenance management.
MISSION
- Our mission is to develop outstanding teams by investing in strong relationships.
- Together, we work to solve our customers problems by reducing the waste of time, money, and materials that end up in landfills.
VALUES
- Serve Others
- Put Relationships First
- No Jerks
- Be Humble
- Be a Problem Solver
- Be Curious
- Seek to Understand the Cause of the Problem
- Work Smart
- Constantly Improve
- Trust the Process
- Be Organized
- Be Teachable
- Put Business Needs Above Personal Wants