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Production Administrative Assistant

FSA Capital
locationFar Rockaway, Queens, NY, USA
PublishedPublished: 6/14/2022
Full Time

Job Description

Job DescriptionSalary: $50,000 - $55,000

Job Title: Production Administrative Assistant

Department: Production
Industry: Title Insurance / Title Abstract Company
Location: Flushing, Queens NY

Position Summary

The Production Administrative Assistant supports the title production team by managing new title orders, preparing and tracking reports, coordinating searches and surveys, and maintaining accurate records throughout the title production process. This role requires strong attention to detail, the ability to manage multiple tasks efficiently, and familiarity with title company procedures and systems.

Key Responsibilities

Application / Order Setup

  • Monitor incoming emails and new title orders
  • Assign title numbers to new files
  • Perform initial data entry
  • Type and review legal land descriptions
  • Order municipal searches and title examinations
  • Submit survey requests to surveyors

Report Production & Follow-Up

  • Generate title reports
  • Follow up on missing municipal searches
  • Order additional municipal searches
  • Prepare and issue agency letters
  • Update title certifications, including:
    • Effective dates
    • Name changes
    • Lender name and loan amount
  • Perform title meter readings
  • Review and track tax lien information
  • Survey status

Production Support

  • Import abstract and municipal search results into the system
  • Email completed title reports to clients
  • Coordinate and send hard copies of title reports

Reader Support

  • Continue title review upon receipt of returns
  • Process condominium updates
  • Generate follow-up letters related to survey readings

Clearance Support

  • Send clearance requests concurrently with report issuance
  • Support clearance processing as needed

Administrative Duties

  • Maintain and update the daily New York order log
  • Ensure accurate recordkeeping and documentation throughout the production cycle
  • Answer phone calls and provide customer service

Qualifications & Skills

  • Prior experience in a title company or real estate-related environment preferred
  • Familiarity with title production processes, municipal searches, and surveys
  • Strong data entry and document preparation skills
  • Excellent attention to detail and organizational skills
  • Ability to manage multiple files and deadlines simultaneously
  • Proficiency with Snap or similar title software preferred
  • Strong verbal and written communication skills

Work Environment

  • Office-based role in a fast-paced production setting
  • Frequent interaction with internal production teams and external vendors
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