Job Description
Job DescriptionWe are looking for a detail-oriented Collections Specialist to join our team on a contract basis in Grand Rapids, Michigan. This role is tailored for professionals with a strong background in managing billing and collections processes within a business-to-business (B2B) environment. As part of this position, you will leverage your communication skills and technical expertise to ensure timely and accurate financial transactions while working independently to meet deadlines.
Responsibilities:
• Process and oversee client invoicing, ensuring all financial transactions are accurate and timely.
• Conduct B2B collections activities, including following up on overdue invoices and resolving discrepancies.
• Communicate professionally with clients and internal teams to address billing concerns and maintain strong relationships.
• Work independently to prioritize and complete tasks efficiently, meeting set deadlines.
• Utilize accounting tools and software platforms to manage collections and billing processes effectively.
• Monitor account statuses and provide detailed reports on collections progress.
• Collaborate with team members to refine processes for improved efficiency and accuracy.
• Ensure compliance with company policies and industry standards during financial operations.
• Analyze account data to identify trends and recommend solutions for reducing outstanding balances.• At least 2 years of experience in B2B collections or similar roles.
• Strong verbal and written communication skills to interact effectively with clients and colleagues.
• Proven ability to work independently and manage multiple priorities.
• Familiarity with financial management tools and software used in billing and collections.
• Expertise in monitoring collections efforts and providing timely follow-ups.
• Detail-oriented approach to managing accounts and resolving discrepancies.
• Ability to analyze financial data and recommend actionable solutions.
• Knowledge of industry standards and best practices in collections processes.