Job Description
Job Description
We’re seeking a polished, friendly professional to run our reception desk: answer/transfer calls (Yealink VOIP), greet visitors, and log/distribute FedEx/UPS/USPS mail. Light data entry and basic Microsoft 365 (Word/Excel/Outlook) tasks as assigned. Training provided. Ideal candidates bring strong phone etiquette, attention to detail, and a customer‐first mindset. Prior reception or VOIP experience is a plus, but not required. On‐site role.
REQUIRED SKILLS AND EXPERIENCE
• Prior reception/front‐desk or administrative experience
• Professional presence with a warm, welcoming demeanor; polished verbal communication and phone etiquette
• Customer service mindset—confident greeting visitors and making a strong first impression
• Proficiency with Microsoft 365 (Outlook, Word, Excel) for email, basic documents, and simple tracking
• Detail orientation & reliability—accurate logging of packages/mail and consistent follow‐through; familiarity with basic mail/courier workflows (FedEx/UPS/USPS logs and distribution)
• Comfort at a front desk: answering, screening, and transferring calls to the proper person/department
• Willingness to learn; able to complete structured training and follow standard operating procedures
• Discretion with visitor information, mail, and internal communications
NICE TO HAVE SKILLS AND EXPERIENCE
• Experience with multi‐line VOIP phones (Yealink experience a plus)
Exact compensation may vary based on several factors, including skills, experience, and education.
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
We are an Equal Opportunity Employer and are committed to fostering a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or veteran status. We believe that diversity drives innovation and strengthens our ability to serve our clients and communities.