Job Description
Job DescriptionAxios Professional Recruitment is currently seeking an experienced Customer Support Specialist to fill an opening with a textile supplier located in Kentwood. Interested candidates should be motivated professionals with proven customer-focused mentalities, proficient computer skills, and excellent written and verbal communication skills.
Responsibilities:
- Professional, positive interactions with fellow associates
- Order processing
- Coordination with vendors on lead times
- Shipping and receiving arrangements
- Sales rep. support
- Account/Order oversight and problem solving
- Provide prompt, accurate and friendly customer service via phone and email
Qualifications:
- 2+ years of customer service or call center experience
- Proficient in Microsoft Suite
- Excellent verbal and written communications
- Ability to multi-task, prioritize and manage time effectively
- Attentive to details
- Team oriented and positive minded with fellow associates
- Experience in a customer-focused environment
- Associates degree focused
- Punctuality and attendance history in high standing
Benefits:
- $20-21/hour
- Full-Time 1st shift
- Monday – Friday 8:30am – 5:00pm
- Medical, Dental Vision
- 401(k) with employer match
- Flexible Spending Account
- Life Insurance
- Long and Short-term Disability
- Paid Vacation
- Paid Holidays
- Paid PTO
- Thorough training program, paid
Axios Professional Recruitment - an entirely employee-owned company - is the largest independent employer in West Michigan. Our mission is to match people with meaningful, long-lasting, and enjoyable careers, not just a job. Since 1988, we've helped match over 300,000 people just like you with top employers across West Michigan.