Provider Credentialing Coordinator - EP2025

Job Description

Job Description

Job Title: Administrative Coordinator
Location: Baltimore, MD (Onsite)
Contract Duration: Contract until 11/16/2025

Work Hours: 8:30 - 5

The Administrative Coordinator (AC) is a full-time position in the Homewood Student Health & Wellness Center, with a requirement for availability to travel to other Baltimore area campuses and to the DC campus for service delivery and in-person meetings, when necessary. This may include being available on evenings and weekends for extended clinic hours, outreach programs and crisis or emergency response.

The AC works collaboratively within a multidisciplinary health team to maintain the credentialing and privileging of SHWB Primary Care (SHWB-PC) clinical staff, ensure that all policies, documents, and procedures adhere to the standards outlined by the Accreditation Association for Ambulatory Health Care, Inc. (AAAHC) and the Johns Hopkins Health Systems (JHHS), manage office supply inventory and purchasing as well as participating in the pre-entrance health form process and providing back-up coverage for the front desk. This is a 1.0 FTE full-time non-exempt position, reporting directly to the Sr. Administrative Manager and Lead Physician.

Specific duties & responsibilities:

• Accreditation & Credentialing
• Prepare for new employees and assist with on-boarding process.
• Process all SHWB-PC provider credentialing applications in partnership with the JHHS Central Credentialing Office, and in accordance with accreditation standards, regulatory requirements, policies and procedures.
• Monitor progress of credentials verification to meet anticipated start date.
• Assist in acquiring all required documents from the applicant and/or department.
• Ensure clinical providers have applied for and are in good standing with the appropriate state licensure (MD/DC), CDS, and DEA.
• Process all credentialing changes – resignations, name changes, delineation of privileges (DOP) change requests, etc.
• Initiate, renew and term Malpractice Insurance for clinical staff.
• Initiate, renew and term e-prescribing token certifications for applicable clinical providers.
• Initiate, renew and term enrollments and monitor activity on National Practitioner Data Bank.
• Maintain copies of current state licensure and any other required regulatory credentialing documents for all clinical staff members. Monitor license and certification expirations for clinical staff members to ensure timely renewals.
• Track staff training completion to ensure all staff are compliant with AAAHC and Hospital/University requirements.
• Maintain database of SHWB-PC policies and documents as outlined by the AAAHC.
• Act as primary liaison with AAAHC for any updates/communications, and coordinate on-site AAAHC survey visits every 3 years.
• Work collaboratively with the Executive Committee and Quality Improvement (QI) Committee to collect, analyze, and evaluate, on a quantitative or qualitative basis, data obtained from QI studies.
• Serve as a member of the Accreditation Committee and Continuing Medical Education (CME) Committee.
• Serve as administrator for CRISP Health Information Exchange.
• Serve as the Record Keeper on the SHWB-PC CME Committee to make sure that all CME requirements are met for in-services.
• Prepare travel/expense reimbursements, and monitor/track continuing education funds for all staff members of SHWB

Administrative Support

• Purchase, receive, organize, and maintain inventory of office supplies via SAP, Amazon, and Procurement Card transactions.
• Process incoming health forms in partnership with other SHWB-PC staff members and the Health Compliance Specialist.
• Responsible for group email inbox, to read and respond to correspondence in timely manner.
• Assist with front desk coverage (answering phones, faxing, scanning, scheduling appointments, receiving and posting payments upon student check out).
• Assist with requests for medical records when needed.
• Provide administrative support for on-campus vaccine clinics.
• Update staff database, group email lists, phone lists, frequently used forms and mail boxes.
• Assist all staff regarding IT troubleshooting and maintenance (computers, keyboards, label makers, EHR, telephone); initiate and follow up on help tickets to IT and/or Telecom, as needed, to ensure timely resolution of technical issues.
• Work on special projects and perform other duties as assigned by the Sr. Administrative Manager, Lead Physician, or other members of the leadership team.

Supervision of others: N/A

Machines and/or equipment used on the job:

• Daily use of personal computer, telephone, label maker, fax, photocopy and scan machines.

Physical requirements for the job:

• Ability to stand, walk or sit for an extended period of time. Reaching by extending hand(s) or arm(s) in any direction. Finger dexterity required to manipulate objects with fingers rather than with whole hand(s) or arm(s), for example, using a keyboard. Communication skills using the spoken word. Ability to see within normal parameters. Ability to hear within normal range. Possible exposure to communicable diseases.
• Degree of independent action performed on the job:
• Must possess the ability to function independently; supervision to be provided by the Administrative Manager and Lead Physician.
• Internal and external contacts required as part of the job:
• Interacts with students and trainees from all Hopkins schools, as well as with faculty and staff of both the Hospital and University; and with mental health and medical professionals in the surrounding community.

Minimum qualifications:

• High School Diploma or GED required, Bachelor’s degree preferred.
• Minimum three years related experience.
• Additional education may substitute for required experience, to the extent permitted by the equivalency formula.
• Final applicant for this position may be required to complete Skills Assessment appropriate for the position description.

Special skills and knowledge:

• Excellent typing and accuracy skills, proficient with personal computers, demonstrated knowledge of Windows and Microsoft Office. Proficient with Microsoft Word, Microsoft Excel, Outlook, and PowerPoint. Strong computer literacy skills and ability to learn new software.
• Excellent verbal and written communication skills.
• Experience working in support of medical professionals in a clinical and/or academic environment is strongly desired.
• Knowledge of accreditation and credentialing preferred.
• Knowledge of SAP helpful.
• Must successfully complete all required and on-going electronic medical records and scheduling system trainings as directed. Must complete all required HIPAA, and any other specified online training courses deemed necessary.
• Exercise independent judgment in the resolution of problems, prioritizing multiple deadline-sensitive tasks, strong attention to detail and management of various database systems.
• Accountable for standards of service excellence; including but not limited to patient or interpersonal relations, teamwork, communication, continuous performance improvement, and self-management & accountability
• Proactive and resourceful problem-solver; independence required with majority of workload.

Company DescriptionOverview

TechLink Systems is a national provider of staffing services with offices all over the USA as well as development and support centers globally. We are a MBE (NMSDC), WBE (WBENC), and WOSB certified minority business that has been awarded 2017 TAPFIN Premier Partner, 2016 Manpower Excellence Award, 2016 TAPFIN Elite Partner, are a Known Tier Supplier for Agile 1, and have been ranked as a Top Women and Minority Owned Company since 2004 by several businesses including Philadelphia Business Journal, Diversity Business, Inc 5000, Inc 500, San Francisco Business Times, Diversity2000, and Los Angeles Business Journal.

We serve the contract staffing, direct hire, staff augmentation, recruitment, HR management, and project outsourcing needs of clients nationwide. Striving to create personal relationships with clients, TechLink Systems becomes a virtual extension of clients’ own in-house capabilities to help achieve new levels of growth, productivity, and competitiveness.

We also have national recruiting

Company Description

Overview\r\n\r\nTechLink Systems is a national provider of staffing services with offices all over the USA as well as development and support centers globally. We are a MBE (NMSDC), WBE (WBENC), and WOSB certified minority business that has been awarded 2017 TAPFIN Premier Partner, 2016 Manpower Excellence Award, 2016 TAPFIN Elite Partner, are a Known Tier Supplier for Agile 1, and have been ranked as a Top Women and Minority Owned Company since 2004 by several businesses including Philadelphia Business Journal, Diversity Business, Inc 5000, Inc 500, San Francisco Business Times, Diversity2000, and Los Angeles Business Journal. \r\n\r\nWe serve the contract staffing, direct hire, staff augmentation, recruitment, HR management, and project outsourcing needs of clients nationwide. Striving to create personal relationships with clients, TechLink Systems becomes a virtual extension of clients’ own in-house capabilities to help achieve new levels of growth, productivity, and competitiveness. \r\n\r\nWe also have national recruiting