Job Description
Job Description
✅ What You’ll Do
Daily Operations Support
- Submit permits to cities and track approval status
- Process and schedule 811 utility locates
- Order materials from suppliers and manage delivery dates
- Update project information and job status in our CRM (ServiceMinder)
- Prepare job folders, installation notes, and production documents
- Coordinate install schedules with the owner, crews, and suppliers
Administrative Tasks
- Manage invoices, job payments, and basic bookkeeping tasks
- Maintain organized digital and physical files
- Send customer emails about prep instructions, updates, and follow‐ups
- Track inventory and assist with weekly material planning
- Assist with employee onboarding and document management
Communication
- Communicate with customers by email and text
- Communicate with vendors, installers, and inspectors
- Support the owner by keeping daily operations flowing smoothly
Note:
Phone calls are minimal thanks to our call center handling inbound scheduling and customer service.
✅ What We’re Looking For
- Experience in administrative, office, operations, or coordination roles
- Strong organization skills & attention to detail
- Tech‐comfortable (Microsoft Office, Google Workspace, CRM systems, or similar)
- Ability to learn new software quickly (we train you on our CRM)
- Professional email communication
- Reliable, punctual, and able to manage your own workflow
- Experience in construction, trades, permitting, scheduling, or logistics is a big plus but NOT required
✅ Why You’ll Love Working Here
- Consistent schedule with no nights or weekends
- Stable workload with clear expectations
- Supportive, relaxed, small‐team environment
- All tools, systems, and training provided
- Growth potential as the company expands
- Your role directly impacts the success of our field operations
Company DescriptionTop Rail Fence Twin Cities Metro is a fast‐growing residential and commercial fencing company serving the Minneapolis–St. Paul metro area. Backed by a strong national brand and run by local leadership, we deliver a professional, friendly, and efficient customer experience from the first contact through installation.
We’re looking for a dependable, organized, detail‐oriented Office Manager / Operations Coordinator to keep our daily operations running smoothly. Our call center handles inbound calls and appointment scheduling — so your focus is backend operations, not phone traffic.
If you enjoy organizing, problem‐solving, supporting field workflows, and keeping a business running efficiently, this role is perfect for you.
Company Description
Top Rail Fence Twin Cities Metro is a fast‐growing residential and commercial fencing company serving the Minneapolis–St. Paul metro area. Backed by a strong national brand and run by local leadership, we deliver a professional, friendly, and efficient customer experience from the first contact through installation.\r\nWe’re looking for a dependable, organized, detail‐oriented Office Manager / Operations Coordinator to keep our daily operations running smoothly. Our call center handles inbound calls and appointment scheduling — so your focus is backend operations, not phone traffic.\r\nIf you enjoy organizing, problem‐solving, supporting field workflows, and keeping a business running efficiently, this role is perfect for you.